AISHA MUDHALA
CHINHOYI,ZIMBABWE
Summary
- I am a competent and qualified health care assistant with the right set of skills. I possess good work ethics and I am a knowledgeable health care member who is compassionate, empathetic and loves to derive great satisfaction from taking care of and safeguarding the rights and well being of vulnerable individuals. I am able to mantain calmness and still tackle challenging situations. I have flexibility when approaching situations to realise useful solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Care assistant
Sunningdale Trust
Chinhoyi, Zimbabwe
02.2023 - Current
- Positioned, lifted and transported patients with limited mobility.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Organised activities and exercises to promote physical and mental well-being.
- Accompanied client to medical or dental appointments, grocery and errands.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
Care assistant
Chinhoyi Hospital
Chinhyi, Zimbabwe
02.2020 - 01.2023
- Safely escorted patients during medical appointments and hospital visits.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Prepared healthy meals and delivered feeding support.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Maintained confidentiality and compliance standards for optimised patient care.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Submitted reports to manager regarding status of client.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Worked closely with nurses to maintain high levels of communication.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Minimised care continuity issues by keeping thorough, accurate records.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Organised activities and exercises to promote physical and mental well-being.
- Kept patient environments clean and neat following optimum hygiene standards.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Updated families regularly on patient progress and treatment plan changes.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Provided attentive first-hand care, comfort and safety to patients.
- Assisted with medicine and stock counting, ordering and replenishing.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
Customer service assistant
LB Botique
Chinhoyi, Zimbabwe
06.2019 - 11.2020
- Answered customer telephone calls promptly and improved on-hold wait times.
- Adhered strictly to policies and procedures for continued company compliance.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Completed transactions to replace or exchange defective items.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
Education
Level 3 -
Nurse Aid Training Course
Chinhoyi05.2023
GCSEs - English, Maths, Biology, Commerce, Shona
Chinhoyi High School
Chinhoyi01.2018
Skills
- Patient handling and positioning
- Clinical waste disposal
- Patient risk assessment
- Basic life support
- Disability care
- Patient observations
- Social care
- Pressure area care
- Nursing care
- Safeguarding knowledge
- Documentation development
- Elderly care
- Activities of Daily Living
- Medication administration
Languages
English
Advanced
C1
Shona
Advanced
C1
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Care assistant
Sunningdale Trust
02.2023 - Current
Care assistant
Chinhoyi Hospital
02.2020 - 01.2023
Customer service assistant
LB Botique
06.2019 - 11.2020
Level 3 -
Nurse Aid Training Course
GCSEs - English, Maths, Biology, Commerce, Shona
Chinhoyi High School
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