Aisha Mass
London ,England
Summary
I am a 17-year-old college student with a strong interest in working in retail, as I enjoy interacting with people and providing helpful, friendly service. I believe a retail role would suit me well because I am approachable, reliable, and able to work effectively as part of a team. I am originally from Gambia, which has helped me develop a positive attitude and good communication skills when meeting different people. In my free time, I enjoy going out with friends and helping others, and I always stay focused on my education and personal development. I am motivated to gain experience in retail as it will allow me to build valuable skills while contributing positively to the workplace.
Overview
1
1
Certification
Work history
Nursery
Enchanted nursery
London, England
2024.12 - 2025.01
- Managed ward supplies for seamless healthcare delivery.
- Ensured adherence to nursing standards by maintaining up-to-date knowledge of nursing practices and ethics.
- Delivered health education programmes to promote community health awareness
- .I worked at Enchanted Nursery where I supported the care and development of young children in a safe and nurturing environment. I helped plan and supervise activities that promoted learning, creativity, and social skills, while ensuring the children’s health, safety, and wellbeing at all times. I assisted with daily routines such as mealtimes, playtime, and personal care, and worked closely with staff to meet each child’s individual needs. I also communicated effectively with colleagues and parents, maintaining a professional and caring approach throughout my role.
Retail sales associate
Sales stores
London, England
2024.09 - 2024.09
- Boosted store reputation with excellent customer service skills.
- I worked as a Retail Assistant where I provided friendly and efficient customer service, helping customers find products and answering any questions they had. I handled cash and card payments accurately using the till, restocked shelves, and ensured the store was clean, organised, and well-presented at all times. I also worked as part of a team to keep the store running smoothly, supported stock management, and dealt with customer queries or complaints in a professional manner while following all health and safety procedures.
Education
GCSEs - Health and social care level 3
Monoux sixth form college
London09.2025
Skills
- Customer service
- Communication skills
- Teamwork
- Time management
- Problem-solving
- Cash handling
- Organisation
- Attention to detail
- Sales skills
- Product knowledge
- Reliability and punctuality
- Ability to work under pressure
- Positive attitude
- Flexibility (eg working different shifts)
Customer service
Communication skills
Teamwork
Time management
Problem-solving
Cash handling
Organisation
Attention to detail
Sales skills
Product knowledge
Reliability and punctuality
Ability to work under pressure
Positive attitude
Flexibility (eg working different shifts)
Certification
I have a certificate for my work experiences
Timeline
Nursery
Enchanted nursery
2024.12 - 2025.01
Retail sales associate
Sales stores
2024.09 - 2024.09
GCSEs - Health and social care level 3
Monoux sixth form college