Summary
Overview
Work history
Education
Skills
Languages
Current References
Affiliations
Timeline
Generic

Aisha Khan

Richmond,Richmond upon Thames

Summary

.I am an energetic, experienced realistic person. I am well-versed in the undustries I have worked in and I have acheved strong communication and organisation skills along the way. I seeks solutions to problems and apply analytical knowledge to findings. Adept at multi-tasking, leading either in groups or one on one be it discussions of co- ordination and instructing.

I demonstrate a history of meeting goals and promoting best practices. I thrive under pressure and adapts to challenges with ingenuity and resilience. I have shown relaibility in each industry which I have experienced.

I offers excellent communication and good judgment

I am a proactive planner and problem solver.


Overview

37
37
years of professional experience

Work history

Freelance/ActivityManager/PT/GroupExerciseTrainer

SELF
LONDON, MIDDLESEX
11.2016 - Current
  • Developed and co-ordinated weekly well-being classes
  • Facilitated and produced weekly physical activity classes for up to 25 clients at a time
  • Solely created a Mindful movement course commissioned by Age UK, which included a comprehensive presentation to the board members
  • Reinforced branding initiatives which resulted in a sharp increase in class participants
  • Maintained and nutured relationships with exisiting clients to increase sales and future business growth objectives
  • Strengthened revenue opportunities, by developing tailor made classes and courses based on industry trends and competitor analysis
  • For the past eight years I have worked closely as a freelancer with several organisations who cater for the special population in the UK.
  • Scheduled activities to maximise participation and enjoyment.
  • Organised exciting, engaging activities, resulting in increased customer retention.
  • Collaborated closely with other departments to deliver seamless experiences for guests.
  • Developed unique activities, differentiating the establishment from competitors.
  • Built strong relationships with customers through excellent communication and interpersonal skills, fostering loyalty and repeat bookings.
  • Handled complaints professionally, leading to improved customer relations.
  • Procured necessary equipment for various activities, ensuring readiness at all times.
  • Maintained safe environment by adhering strictly to health and safety regulations.
  • Monitored feedback from participants for continuous improvement of services offered.
  • Regularly updated knowledge on industry trends, maintaining a competitive edge.
  • Recruited skilled professionals for various roles within the team.
  • Executed promotional campaigns for upcoming events effectively attracting potential customers.
  • Produced weekly activity programme, communicating social schedule to all residents.
  • Assisted residents with dementia to participate in activity sessions, reminiscence support and general support.
  • Enhanced customer satisfaction by developing and implementing new activity programmes.
  • Conducted risk assessments for ensuring participant safety at all times.
  • Tailored activities to participant needs and abilities, prioritising group activities that brought individuals together.
  • Administered first aid, reporting incidents and near misses when required.
  • Welcomed new and returning clients, cultivating inclusive space.
  • Motivated and enthused participants to reach fitness goals through positive reinforcement.
  • Monitored participants closely to maintain safe exercise practices.
  • Demonstrated safe equipment use for minimised risk of injury or damage.
  • Explained exercises clearly to help clients move safely with maximum effort and results.
  • Carried out thorough risk assessments ahead of fitness activities, prioritising participant safety.
  • Coordinated groups to comply with set schedule of times and locations.
  • Integrated warm up and cool down routine at session start and end.
  • Developed new or modified existing routines to avoid injuries.
  • Offered exercise variations to support participants with injuries and specialist needs.
  • Evaluated clients' abilities and tailored recommendations accordingly.
  • Planned and delivered engaging group and one-to-one fitness programmes.
  • Developed high-quality training programmes using up-to-date health, fitness and nutrition knowledge.
  • Modelled ideal techniques and movements to help understanding.
  • Guided clients on proper nutrition and exercise habits for optimum results.
  • Devised new programmes and monitored client progress.
  • Improved client's overall wellbeing by developing personalised exercise programmes.
  • Led group exercise sessions to promote physical health and mental wellness.
  • Conducted comprehensive fitness assessments, ensuring precise workout guidance.
  • Assisted clients in achieving their fitness goals by providing helpful tips and motivation.
  • Monitored progress of individuals to ensure safety during workouts.
  • Provided nutritional advice to clients, promoting healthier eating habits.
  • Implemented stress management strategies, aiding in client relaxation and mental health improvement.
  • Educated clients on correct usage of gym equipment, preventing potential injuries.
  • Developed a range of fitness classes suitable for all ages and abilities, fostering inclusive atmosphere at the facility.
  • Delivered one-on-one personal training sessions based on individual needs and capabilities.
  • Evaluated client's posture and body alignment, recommending corrective exercises where necessary.
  • Maintained high level of professionalism when dealing with sensitive information regarding clients' health status.
  • Provided 1:1 personal fitness training and regular goal-setting to help clients achieve fitness goals.
  • Created a safe environment for members by verifying cleanliness of equipment, common areas and service areas.
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Assisted clients with injury management to maintain optimum health and fitness.
  • Maximised client satisfaction by conducting fitness assessments and designing classes to match skill and learning levels.
  • Encouraged client participation in classes, improving progress towards specified fitness goals.
  • Guaranteed safe exercise practice by providing thorough observation, correction and assistance.
  • Adjusted clients fitness techniques, emphasising proper form to minimise potential injuries.
  • Created and coordinated aerobics classes to energise, strengthen and increase overall client fitness levels.
  • Minimised faults and repairs by ensuring correct operation and maintenance of equipment.
  • Built positive relationships with clients to encourage continued class attendance.
  • Communicated and enforced safety procedures.
  • Planned fun exercise classes for varying ages, abilities and fitness levels.
  • Created an engaging atmosphere by incorporating Latin-inspired dance moves into routines.
  • Coordinated Zumba sessions for increased participant engagement and fitness levels.
  • Boosted participant motivation with energetic and enthusiastic instruction techniques.
  • Improved class participation through the design of a fun, inclusive environment.
  • Developed choreography that appealed to all skill levels, enhancing class inclusivity.
  • Maintained up-to-date knowledge of Zumba developments to deliver cutting-edge classes.
  • Balanced rigorous workouts with light-hearted humour, establishing enjoyable sessions.
  • Customised music playlists for each class, creating an uplifting experience for attendees.
  • Assisted participants in setting realistic fitness goals to encourage consistent progress.
  • Adjusted teaching style according to individual needs, fostering positive results amongst participants.
  • Offered modifications during classes, enabling participation from various fitness levels.
  • Worked closely with individuals experiencing difficulties, enhancing their comfort and ability in the class.
  • Encouraged feedback after each session, using it to improve future lessons.
  • Encouraged regular attendance through the development of strong client relationships,.
  • Promoted local Zumba events within community organisations, increasing awareness of our services locally.
  • Enhanced motivation with energetic and enthusiastic instruction style.
  • Managed class schedule, ensuring timely start and finish of each session.
  • Created enjoyable atmosphere with lively music and engaging exercises.
  • Promoted healthy lifestyle habits to enhance overall wellbeing.

Fine Antiquities Gallery Proprietor

Bokhara Rugs & Interiors and Decor Gallery
Cape Town, South Africa
01.2012 - 12.2015
  • Created and managed client contracts, negotiating favourable, profitable terms to aid target revenue attainment
  • Cultivated strong relationships with key suppliers and professionals to support
  • Continually generated new leads and opportunities to maximise revenue
  • Negotiating on price, costs, delivery and specifications with suppliers
  • Implemented commission and incentive structure for my team
  • Created an international client data base ranging from antique collectors to film and media production agencies
  • Organised and produced exhibitions
  • Creator and founder of Bokhara Rugs & Decor Gallery based in Cape Town, South Africa
  • We specialised in luxury and tribal antique carpets, fine art, sculptures & object d'art
  • As the proprietor I wore many hats including marketing, sourcing stock, accounts and sales as well as managing my team.
  • Enhanced room aesthetics by selecting appropriate colour schemes, furniture and accessories.
  • Cultivated client relationships for repeat business through consistent delivery of high-quality projects.
  • Developed design concepts with a focus on functionality and aesthetic appeal.
  • Created project budgets to ensure cost-effective design solutions.
  • Conducted thorough research on historical periods and styles for accurate restoration.
  • Worked meticulously to preserve the integrity of antique items during restoration process.
  • Managed a diverse range of projects, ensuring each piece was treated with utmost care.
  • Stayed up-to-date on latest research in art history and conservation techniques for professional development.
  • Demonstrated exceptional attention to detail whilst working on intricate antique pieces.
  • Ensured customer satisfaction by providing excellent service.
  • Managed inventory for effective stock control.
  • Increased sales through proactive selling techniques.
  • Coordinated in-store promotions to attract customers.
  • Handled customer queries, ensuring swift resolution.
  • Assisted in visual merchandising for enhanced store appeal.
  • Maintained clean and orderly checkout areas with regular tidying.
  • Processed transactions quickly to reduce queue times.
  • Liaised with suppliers for timely stock replenishment.
  • Collaborated on team tasks, fostering a positive work environment.
  • Complied with all health and safety regulations at all times.
  • Adapted to fluctuating customer flow during peak hours.
  • Resolved complaints with patience and professionalism.
  • Met deadlines for store displays to maximise exposure.
  • Conducted daily cash reconciliation, maintaining financial accuracy.
  • Prioritised tasks effectively during busy periods.
  • Demonstrated products, resulting in increased purchases.
  • Participated in staff training sessions regularly to improve skills.
  • Utilised product knowledge to offer informed recommendations.
  • Applied customer feedback to inform business strategy and foster continued loyalty.
  • Planned expansions to service and product offering based on client feedback.
  • Researched and identified potential business opportunities in untapped markets to drive revenue.
  • Attended and hosted networking events, establishing solid relationships with other business professionals.
  • Applied digital marketing tactics to drive business growth and awareness.
  • Collaborated with marketing personnel to identify and promote brand mission, values and vision.
  • Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
  • Established business goals and objectives to provide organisational direction toward growth and prosperity.
  • Tracked industry and consumer trends to identify opportunities to boost sales.
  • Oversaw budget management to keep to financial targets.
  • Created seasonal sales plans with varying stock and promotional strategies.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Pursued new business opportunities by forging strong networks and contacting potential buyers.
  • Formulated marketing and advertising strategies for continuous business growth.
  • Maintained detailed and current records of inventory, personnel activities and business finances.
  • Compared supplier risks to make balanced, strategic purchasing choices.
  • Researched and applied proven marketing techniques to drive sales.
  • Established clear budgets with sound controls to keep business operating with optimum finances.

Personal Chef & Cooking Teacher

Delicious & Divine
CAPE TOWN , SOUTH AFRICA
01.2011 - 12.2015
  • Tailor made classes, which included meal preparations, nutritional advice and produce selection
  • Commissioned by several companies to undertake team building cooking classes
  • End to end production of bespoke dinner parties for exclusive clients
  • This included venue hire and price negotiation, evaluating clients needs and expectations, planning and executing decor and catering as well as management of staff and vendors
  • Many events required quick thinking, on the spot problem solving & adressing client conserns all with a friendly & calm demeanour
  • Having had a keen interest in cooking since childhood I set out to make my own Personal chef and teaching business
  • It began with one to one classes and I developed it into group lessons of up to 20 participants
  • My personal cheffing services included bespoke exclusive dinner parties and events for high end clients.
  • Improved customer satisfaction by creating innovative and appetising menu items.
  • Streamlined kitchen operations for enhanced efficiency.
  • Reduced food waste to improve profitability.
  • Adhered to strict hygiene standards, ensured a clean working environment.
  • Collaborated closely with suppliers, secured fresh ingredients daily.
  • Created balanced meal plans abiding by dietary restrictions.
  • Demonstrated proficiency in various cooking techniques, improved dish presentation.
  • Implemented cost-effective strategies in purchasing and inventory management.
  • Coordinated prep work, streamlined the cooking process.
  • Maintained high safety standards during food preparation and serving procedures.
  • Led successful catering events provided excellent dining experiences for guests.
  • Performed regular equipment maintenance increased lifespan of kitchen appliances.
  • Optimised workflow processes reduced time spent on administrative tasks.
  • Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
  • Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
  • Set kitchen standards governing cooking procedures, garnishes and food presentation.
  • Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
  • Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
  • Reduced customer complaints by enforcing strict quality control procedures.
  • Built attractive displays of food items, enticing customers to make additional purchases.
  • Developed menus for continuous use, events and promotions for different seasons.
  • Planned menus with diverse and seasonal dishes using sustainable, locally sourced produce.
  • Considered seasonal product pricing and availability when developing new dishes.
  • Sourced ingredients from local farms to reduce carbon impacts and offer fresh options to customers.

Luxury Retail Associate

Ettienne Aigner
City of London, City of Westminster
12.1987 - 04.1993
  • One of my first jobs after graduating school was in the luxury retail market
  • My role ranged from sales, merchandising, inventory & client relations
  • In this role I learnt the art of developing solid relationships with returning high end clients as well as understanding the level of customer service that is required in the luxury goods market.
  • Boosted customer satisfaction by promptly addressing and resolving complaints.
  • Assisted customers in locating products for improved shopping experience.
  • Managed cash register, ensuring accurate transactions.
  • Maintained clean and tidy store front to enhance customer experience.
  • Stocked shelves regularly, ensuring product availability.
  • Worked closely with team members to achieve smooth store operations.
  • Demonstrated excellent knowledge of store products to aid customer decision-making.
  • Collaborated with management in conducting periodic inventory checks for stock control.
  • Handled merchandise returns and exchanges efficiently for enhanced customer service.
  • Implemented visual merchandising guidelines, improving shop floor appearance.
  • Served customers at till points, facilitating swift checkouts.
  • Ensured up-to-date product knowledge through regular training sessions for better customer advisement.
  • Assisted in organising promotional events to increase brand awareness.
  • Provided personalised shopping assistance to customers, resulting in repeat business.
  • Dealt effectively with customer queries via phone or email increasing overall client satisfaction.
  • Adhered strictly to health and safety regulations-maintaining a safe shopping environment.
  • Worked flexible hours including weekends and holidays-meeting staffing needs during peak times.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Explained product benefits maximising customer engagement while driving sales.
  • Recommended merchandise based on exact customer needs, improving sales conversion rates.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Built lasting relationships with clients through customer service interactions.
  • Assisted customers in locating specific items to boost satisfaction.
  • Followed company procedures and guidelines for smooth retail operations.
  • Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
  • Processed returned or exchanged items and provided refunds to customers.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Collaborated with sales managers to meet target quotas.
  • Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
  • Designed visually pleasing in-store and window displays to increase footfall.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Packed and wrapped gifts with decorative details to match customer preferences.

Events Planner and Manager

Self employed
Cape Town , south Africa
04.2001 - 04.2010
  • Managed overall event timelines, ensuring smooth execution.
  • Coordinated with suppliers for efficient delivery of materials.
  • Identified potential venues by conducting extensive research.
  • Negotiated with vendors to secure cost-effective services.
  • Organised logistics, resulting in seamless events.
  • Developed creative themes for memorable occasions.
  • Collaborated with clients to understand their specific requirements.
  • Executed marketing strategies to promote events successfully.
  • Liaised with caterers, ensuring quality food and beverage service at events.
  • Controlled budgets whilst maintaining a high standard of event production.
  • Cultivated relationships with clients for repeat business opportunities.
  • Streamlined communication between all parties involved in the event planning process.
  • Facilitated seamless transportation arrangements for guests attending events.
  • Maintained records of all transactions related to each event, providing transparency in financial dealings.
  • Provided excellent customer service, leading to increased client satisfaction rates.
  • Innovated new concepts for event design, resulting in unique and engaging experiences for attendees.
  • Worked with day-of event staff to minimise delays and disruptions using critical thinking skills to solve unexpected issues.
  • Promoted upcoming events to drive awareness, increase attendance and support client success.
  • Coordinated logistics for large- and small-scale events to facilitate seamless execution.
  • Consulted with clients to gather information and discuss event vision.
  • Followed up with previous clients to verify satisfaction and seek out new event planning opportunities.
  • Researched local venues to determine capacity requirements, pricing and availability.
  • Attended bridal industry events to promote services and build relationships with prospective vendors.
  • Designed event set-up and displays to match client requests.
  • Explained event packages, options and prices clearly to customers.
  • Determined client budget, vision and requirements through consultations.
  • Created bespoke packages for clients based on event requirements.
  • Delivered high-quality products to increase customer satisfaction.

Education

NVQ Level 3 - Anatomy Physiology

YMCA
1 1982/2018 -

O Levels & A Levels
1 2009/1980 - 1 2014/1986

NVQ Level 3 - Anatomy Physiology

Anatomy & Physiology for exercise
05/2018 -

Unconscious Bias in Population
03/2022 -

Food & Hygiene

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building
  • Leadership
  • Resourcefulness
  • Public Relations
  • Multilingual

Languages

English
Beginner
Urdu
Intermediate
Punjabi
Beginner
Spanish
Beginner
Italian
Beginner
Arabic
Beginner

Current References

  • Surinder Kaur, Age UK Manager -

      surinder.kaur@ageukrichmond.org.uk

  • Carol Horne Age UK Manager

      carol.horne@ageukrichmond.org.uk

  • Tara Teeling-Charles, AFC/ Manager

    tara.teeling-charles@achievingforchildren.org.u

  • Ravi Arora Multicultural Richmond Director

      ravi@multiculturalrichmond.org.uk

  • Shaheen Chohan /Shine Bright Mental Health Charity - shinebrightuk2021@gmail.com
  • Sheetal Shettigar Milaap Charity

sheetal.shettigar@milaapcentrekingston.org.uk

Affiliations

  • Landscaping and gardening / self sustainance growing
  • Recycling Revamping furniture and decor items and enviromental protection
  • Inventing recipes /Cooking / Entertaining
  • Exercise/ Fitness / Nutrition
  • Community Volunteer

Timeline

Freelance/ActivityManager/PT/GroupExerciseTrainer

SELF
11.2016 - Current

Fine Antiquities Gallery Proprietor

Bokhara Rugs & Interiors and Decor Gallery
01.2012 - 12.2015

Personal Chef & Cooking Teacher

Delicious & Divine
01.2011 - 12.2015

Events Planner and Manager

Self employed
04.2001 - 04.2010

Luxury Retail Associate

Ettienne Aigner
12.1987 - 04.1993

NVQ Level 3 - Anatomy Physiology

YMCA
1 1982/2018 -

O Levels & A Levels
1 2009/1980 - 1 2014/1986

NVQ Level 3 - Anatomy Physiology

Anatomy & Physiology for exercise
05/2018 -

Unconscious Bias in Population
03/2022 -

Food & Hygiene

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Aisha Khan