AISHA DOUGLAS
Toronto,Ontario
Summary
Accomplished professional with extensive expertise in business development, planning, and promotions. Proven track record in competitor analysis, project management, and negotiating. Adept at merchandising, key account management, and staff training. Proficient in Microsoft Office Suite including Word, Excel, PowerPoint; Magento; OMS Gateway; and Adobe Creative Suite. Committed to leveraging skills to drive business growth and achieve organisational goals.
Overview
27
27
years of professional experience
Work history
Production Manager
Monument Creative & Publishing Ltd
London
02.2018 - 10.2024
- As an experienced Production and Project Manager, I have the capability to monitor and maintain quality across multiple projects, and multiple suppliers.
- With an extensive background in print and production, I focus on schedules and resourcing to ensure that Monument projects are always delivered on time, and to budget.
- I cultivate positive relationships with suppliers and clients alike, and I am responsible for ensuring our work adheres to the established schedules, and that all projects are correctly resourced at all times.
- Working on many projects with vast amounts of products across many communication channels, including creative design, typesetting, video, web, print, translations, mailing, and events collateral and events hosting.
Production Executive (Contracted)
High Speed Two (HS2)
London
03.2017 - 02.2018
- Working closely with teams across the organisation, including editorial, graphics, and digital, I am responsible for delivering the seamless production of all materials for the business.
- Placing orders with vendors and advising on all operational matters, including lead times, pricing, and offering solutions to any technical issues which may arise prior to production.
- Working on many projects with vast amounts of products across many communication channels, including creative design, typesetting, video, web, print, translations, mailing, and events collateral and event hosting.
- Providing quality assurance on proofs for all printed materials, along with monitoring their delivery and processing invoices, ensures an effective workflow through the department.
Schemes Manager
Outstanding Branding
London
04.2016 - 09.2016
- As a Schemes Manager, I was responsible for the creation of a new eStore site, whilst managing the integration with the warehouse and other partners.
- Dealing with end users and customers efficiently, whilst also working with internal technical developers to solve technical integration issues.
Production Manager
Ultimate Promotional Paper Products
London
03.2015 - 01.2016
- Management of all production projects across print, whilst providing oversight and ownership to ensure the successful delivery of all jobs from concept to completion.
- Managing the creative workflow and supporting project teams to produce work on time, and on budget.
- Building strong relationships with suppliers, assessing clients' requirements, managing staff to ensure high-quality standards are met, and maintaining excellent levels of customer service to our clients.
Operations and Key Account Manager
Dees Imports
London
12.2004 - 02.2015
- Manage office operations while contacting prospective clients, assessing their requirements and achieving sales targets by providing the right Products and maintaining ongoing relationships to foster repeat business.
Account Executive
Schawk Cactus Imaging Centers Inc
Toronto
01.2000 - 09.2004
- As an experienced Account Executive, I worked on International accounts within the retail sector providing prints for POS, decals and large format displays
- Ensuring high quality standards are met and maintaining excellent levels of customer service to my clients.
Customer Service Manager
Conros Corporation
Toronto
02.1998 - 11.1999
- Processing customer orders and ensuring excellent customer service at all times
Education
Skills
- Business development
- Planning
- Promotions
- Competitor analysis
- Project management
- Negotiating
- Merchandising
- Key account management
- Staff training
- Microsoft Office including Word, Excel, PowerPoint
- Magento
- OMS Gateway
- Adobe Creative Suite
Custom
Travelling; health and fitness; cooking.
Timeline
Production Manager
Monument Creative & Publishing Ltd
02.2018 - 10.2024
Production Executive (Contracted)
High Speed Two (HS2)
03.2017 - 02.2018
Schemes Manager
Outstanding Branding
04.2016 - 09.2016
Production Manager
Ultimate Promotional Paper Products
03.2015 - 01.2016
Operations and Key Account Manager
Dees Imports
12.2004 - 02.2015
Account Executive
Schawk Cactus Imaging Centers Inc
01.2000 - 09.2004
Customer Service Manager
Conros Corporation
02.1998 - 11.1999
Similar Profiles
Erika GuarnizErika Guarniz
Editorial Consultant at Creative Talent PublishingEditorial Consultant at Creative Talent Publishing
Maleak MatthisMaleak Matthis
Children's Book Illustrator at Imagine Me, Creative Book PublishingChildren's Book Illustrator at Imagine Me, Creative Book Publishing
Osmer MartinezOsmer Martinez
Writer at Halo Publishing International Y Hola Publishing InWriter at Halo Publishing International Y Hola Publishing In
Sabin MainaliSabin Mainali
Learning Ambassador at Amazon Delivery StationLearning Ambassador at Amazon Delivery Station
Moussa KeitaMoussa Keita
Sr, Bilingual IT Specialist/Applications Administrator at IAMGOLD CorporationSr, Bilingual IT Specialist/Applications Administrator at IAMGOLD Corporation