Aisha Chaudhry
London,Middlesex
Summary
Client-oriented professional with experience in hospitality and beauty therapy, committed to enhancing customer satisfaction and fostering positive experiences. Expertise in relationship building, professional enquiry management, and delivering service in fast-paced settings. Strong communication, organisational, and problem-solving abilities contribute to a collaborative team environment.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
Work history
Beauty therapist
Therapie clinic Richmond
2024.01 - Current
- I am currently working as a beauty therapist at Therapie Clinic, a leading company in the industry, where I thoroughly enjoy delivering high-quality treatments. I am trained in advanced services such as laser hair removal and body sculpting, and I consistently provide excellent care to clients. My expertise and professionalism have made me highly requested by clients for these treatments, and I take pride in building strong, lasting relationships with them. I am dedicated to ensuring each client feels comfortable, valued, and satisfied with the results. My role also involves maintaining a clean and safe environment, staying up to date with industry trends, and contributing to the overall success of the clinic.
- Provided exceptional customer service, ensuring repeat client bookings.
- Increased client satisfaction by recommending appropriate aftercare products post-treatment.
- Maintained accurate records of all treatments performed on clients for future reference.
- Delivered high-quality services with keen attention to clients' comfort and safety.
part time
Host Staffing
2022.03 - 2026.06
- . Enthusiastic hospitality worker with desire to make guests feel welcome. outgoing, eager to assist the team and willing to take any task. Very experienced at helping guests feel welcome while responding to questions they may have in a friendly and knowledgeable manner, I have worked in a variety of different roles working through the agency such as : general assistant, plate waiting, waitress, runner, cloakroom, bar work, cashier, pourer, kitchen porter/wash up.
- . Prepared event spaces by setting up furniture, linen, cutlery and glassware to uniform presentation standards
- . Informed kitchen staff of any individual food requirements including allergies and dietary requirements
- . Elevated guest experience by going the extra mile to cater to additional requests
- . Demonstrated commitment to high hygiene standards when cleaning kitchen/eating areas
- . Minimise wastage with accurate portion control
- . Created warm, friendly atmosphere through positive guest interactions
- . Handled complaints and conflict with diplomatic approach
- . Promoted continuous improvement by sharing guest feedback with the management team.
Babysitter
Babysitting
2020.01 - 2026.06
- Care for children over weekends, breaks and evenings.
- Specialise in creating engaging and educational activities whilst advancing problem solving and multitasking skills.
- Developed key relationships with parents and carers to instil trust.
Barista
Ballucci
2023.09 - 2024.01
- As a barista, I provided exceptional customer service in a fast-paced environment, consistently ensuring high-quality coffee and beverages while maintaining a friendly and welcoming atmosphere. I was responsible for preparing and serving drinks, handling customer orders, managing cash registers, and maintaining cleanliness throughout the cafe. By building strong relationships with regular customers, I contributed to a positive, community-driven environment. I also demonstrated excellent multitasking abilities, working efficiently during peak hours, and maintaining high standards of product quality and customer satisfaction.
Customer Sales Associate • Social Media Manager
ChocDrop London
2020.09 - 2021.04
- Anticipated customer needs and provided them with high quality service whilst upholding brand standards and values in order to ensure customer satisfaction.
- Actively stayed informed regarding latest sales, offers and loyalty programmes in order to push sales and upsell services.
- Maintained a clean, organised inventory alongside curating an efficient display.
- Maintained friendly calm and positive demeanour when handling complaints.
Customer service [work experience]
AUTO 99 Motors
2021.01 - 2021.02
- Handled enquiries through a range of channels, including in person, online and over the phone and relayed information in a concise and clear manner alongside happily guiding customers through the process of finding their ideal products.
- Completed invoices accurately to maintain organised logbooks.
- Informed existing and potential customers about offers and promotions and built accounts with middle-man companies.
- Supported team by demonstrating respect and willingness to help.
Education
GCSES - ENGLISH, MATHS, ENGINEERING
SPACE STUDIO WEST LONDON
2018.09 - 2020.06
Beauty Therapy NVQ level2 - undefined
Kingston college
2021.09 - 2026.06
Beauty therapy diploma level 3 - undefined
Kingston college
2021.09 - 2026.06
Skills
- food hygiene
- Customer service
- Event support
- IT MS Office (Word, Excel, PowerPoint, Publisher), Touch typing
- Languages , Urdu and Punjabi
References
References available upon request
Timeline
Beauty therapist
Therapie clinic Richmond
2024.01 - Current
Barista
Ballucci
2023.09 - 2024.01
part time
Host Staffing
2022.03 - 2026.06
Beauty Therapy NVQ level2 - undefined
Kingston college
2021.09 - 2026.06
Beauty therapy diploma level 3 - undefined
Kingston college
2021.09 - 2026.06
Customer service [work experience]
AUTO 99 Motors
2021.01 - 2021.02
Customer Sales Associate • Social Media Manager
ChocDrop London
2020.09 - 2021.04
Babysitter
Babysitting
2020.01 - 2026.06
GCSES - ENGLISH, MATHS, ENGINEERING
SPACE STUDIO WEST LONDON
2018.09 - 2020.06