A polite and professional person with strong communication and multitasking skills. Skilled in addressing customer complaints and independently taking proactive actions in line with the company policies
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
Work History
Laundry and dry cleaning assistant
H&A dry cleaners
London, grove park
2024.05 - Current
Followed all company protocols for handling customer items, demonstrating professionalism at all times.
Assisted in inventory management, ensured adequate stock levels at all times.
Managed challenging situations calmly whilst maintaining high-quality customer service standards.
Inspected laundered items for any remaining stains or damages; re-cleaned and repaired if necessary.
Maintained cleanliness of laundry facility by regular cleaning and disinfecting.
Handled delicate fabrics with care to avoid damage to client property.
NURSE ASSISTANT
Bee-Hive Nursing home Aguda.
Surulere Lagos, Nigeria
2022.09 - 2023.08
Delivered high-quality personal hygiene assistance, promoting dignity and respect.
Showed resilience under pressure maintaining professionalism during emergencies.-
Assisted in checking vital signs of patient, and ensuring medications are taken at the right time.
Administered medication, ensuring correct dosages and timing for improved patient outcomes.
Ensured clean and healthy environment by thorough cleaning of patient rooms and equipment.
Welcomed arriving visitors and directed to appropriate meeting rooms.
Followed written and verbal procedures, completing tasks with accuracy and efficiency.
PASTRY SHOP
self-employed
Lagos, Nigeria
2017.01 - 2018.01
I started a pastry business
I baked and managed all activities.
Education
Foundation Degree in Science and engineering -
University of Brighton International College
Brighton, Brighton and Hove
2023.09 - 2024.05
Nurse assistant - shadowing Nurses -
Bee-Hive Clinic
Lagos, Nigeria
2022.09 - 2023.08
Joint Admissions and Matriculation Board -
JAMB
Lagos, Nigeria
/2016 - 2016.01
West African Examination Council (WAEC) - Sciences
Gideon Comprehensive high school
lagos, Nigeria
2014.09 - 2015.05
Skills
Customer service excellence
Complaint resolution
Positive attitude
Professional communication
Time management
Understanding receipts
Product knowledge
Maintaining cleanliness
Languages
French (Basic)
English (Fluent)
Custom
To work and assist within an intellectual team and promote learning and personal development. Communicating with others: to teach, give advice, help, or otherwise be of service to others. Providing care and support to those in need
References
References available upon request.
Timeline
Laundry and dry cleaning assistant
H&A dry cleaners
2024.05 - Current
Foundation Degree in Science and engineering -
University of Brighton International College
2023.09 - 2024.05
Nurse assistant - shadowing Nurses -
Bee-Hive Clinic
2022.09 - 2023.08
NURSE ASSISTANT
Bee-Hive Nursing home Aguda.
2022.09 - 2023.08
Secretary
Madukana and co Limited.
2019.03 - 2022.07
PASTRY SHOP
self-employed
2017.01 - 2018.01
West African Examination Council (WAEC) - Sciences
Gideon Comprehensive high school
2014.09 - 2015.05
Joint Admissions and Matriculation Board -
JAMB
/2016 - 2016.01
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