Summary
Overview
Work history
Education
Skills
Volunteering
Timeline
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Aisha Asif

Leicester,UK

Summary

Business Management student with over five years of experience in customer service, administration, and team support across retail and residential services. Skilled in delivering exceptional service, handling operational tasks, and supporting business functions with professionalism and attention to detail. A confident communicator and collaborative team player with a passion for continuous improvement and growth in the business sector.

Overview

7
7
years of professional experience

Work history

Student Experience Team Member

Unite Students
Leicester, UK
08.2024 - 06.2025
  • Delivered front line support to residents, resolving queries and enhancing satisfaction.
  • Secured and chased bookings across multiple Leicester sites, directly contributing to increased occupancy and improved property sales performance.
  • Handled rent payments and carried out debt chasing procedures to ensure timely income collection and account accuracy.
  • Actively supported sales by providing accurate property information, guiding prospective residents, and converting leads into confirmed bookings.
  • Performed administrative duties including mailbox management, data entry, and incident logging.
  • Supported property operations, maintenance coordination, and health & safety compliance.
  • Assisted in planning and delivering community engagement events to foster resident satisfaction and retention
  • Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
  • Ensured workplace cleanliness.
  • Conveyed product information effectively to customers, promoting sales.
  • Upheld company policies strictly, fostering compliant work environment.
  • Developed training programs, leading to skill enhancement.
  • Provided excellent customer service to enhance business reputation.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.

Sales Assistant

The Perfume Shop
09.2019 - 05.2022
  • Delivered tailored customer service and promoted new product launches.
  • Helped exceed store KPIs via effective stock and sales management.
  • Handled POS operations, stock checks, and visual merchandising.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Collaborated effectively with team members to meet sales targets.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Monitored trends in consumer behavior with keen attention to detail.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Handled cash transactions swiftly, ensuring accurate accounting at end of each shift.

Team Member

Vue Cinema
08.2019 - 03.2020
  • Ensured smooth cinema operations including ticketing, food service, and cleaning.
  • Maintained high customer satisfaction during peak periods.
  • Handled difficult customers, resulting in conflict resolution.
  • Maintained high standards of food hygiene, securing customer trust.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Assisted in stock take, maintaining sufficient inventory at all times.

Team Member

Krispy Kreme
11.2018 - 08.2019
  • Engaged customers warmly while managing sales and store cleanliness.
  • Managed cash handling, restocking, and team support duties.
  • Organised staff rota to ensure smooth operation of duties.
  • Collaborated closely with management on promotion strategies, boosting store visibility.
  • Conveyed product information effectively to customers, promoting sales.
  • Managed cash register transactions for accurate record keeping.
  • Offered exceptional customer service with strong product knowledge.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Reduced waste by implementing recycling initiatives.

Education

GCSEs - 6 GCSEs incl. English, Maths, ICT

Trinity High School
Birmingham

BA (Hons) - Business Management

De Montfort University
Leicester

Level 2 Diploma - Business Administration

South And City College Birmingham
Birmingham

Skills

  • Customer Service & CRM Tools
  • Administrative Support & Documentation
  • Cash Handling & POS Systems
  • Team Collaboration & Communication
  • MS Office & Digital Literacy
  • Problem-Solving & Risk Assessment
  • Time & Task Management
  • Leadership Potential
  • Product knowledge
  • Data Entry

Volunteering

Supported programmes for disadvantaged children—developed empathy, communication, and organisational skills., Youth Centre Volunteer

Timeline

Student Experience Team Member

Unite Students
08.2024 - 06.2025

Sales Assistant

The Perfume Shop
09.2019 - 05.2022

Team Member

Vue Cinema
08.2019 - 03.2020

Team Member

Krispy Kreme
11.2018 - 08.2019

GCSEs - 6 GCSEs incl. English, Maths, ICT

Trinity High School

BA (Hons) - Business Management

De Montfort University

Level 2 Diploma - Business Administration

South And City College Birmingham

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