Summary
Work history
Education
Skills
Languages
Work availability
Timeline
Hi, I’m

Aisha Ali

Liverpool,Merseyside
Aisha Ali

Summary

Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Seeking the opportunity to join a UK-based airline as a valued member of the cabin crew. Dependable travel professional skilled in delivering positive passenger experiences. Committed to first-class safety standards through rigorous checks and preparations. Motivated team player working proactively to provide exceptional service. Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work history

The Academy Restaurant
Liverpool, Merseyside

Hospitality assistant (Work Experience)
09.2023 - Current

Job overview

  • Maintained ventilation equipment to support healthy food preparation environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Supported with back-of-house set up and food preparation.
  • Delivered customer-focused table service.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Facilitated smooth running of kitchen areas by effectively stocking ingredients and preparing equipment.
  • Demonstrated exceptional levels of customer service.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Attended to customer's needs proactively for first-class waiting service.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Practiced healthy and safety measures to comply with regulations.

The Quarter
Liverpool, Merseyside

Hospitality assistant (Work Experience)
08.2022 - 08.2022

Job overview

  • Supported with back-of-house set up and food preparation.
  • Maintained ventilation equipment to support healthy food preparation environment.
  • Established and maintained cleaning schedules in line with food safety and hygiene regulations.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Delivered customer-focused table service.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Facilitated smooth running of kitchen areas by effectively stocking ingredients and preparing equipment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Attended to customer's needs proactively for first-class waiting service.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.

Education

Liverpool City College
Liverpool

Diploma of Higher Education from Air Cabin Crew-City & Guilds Level 2 Diploma
09/2023

University overview

  • Continuing education in Cabin Crew

Liverpool City College
Liverpool

NVQ Level 1 from Travel and Tourism
09/2022 - 07/2023

Bank View High School
Liverpool

GCSEs
09/2017 - 07/2022

Skills

  • Customer service
  • Food hygiene protocol
  • Extensive hospitality background
  • Efficient under pressure
  • Spirits, wine and food service
  • Upbeat, outgoing and positive
  • Food and beverage service
  • Interpersonal skills
  • Highly responsible and reliable
  • Food safety understanding
  • Barista experience
  • Food and beverage knowledge
  • Table service
  • Restaurant catering
  • Kitchen equipment maintenance
  • UK environmental legislation
  • Location cleaning
  • Food hygiene and preparation
  • Menu memorisation
  • Special dietary requirements
  • Communication skills
  • Customer-focused
  • Time management
  • Team building

Languages

English
Fluent
Availability
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Timeline

Hospitality assistant (Work Experience)

The Academy Restaurant
09.2023 - Current

Hospitality assistant (Work Experience)

The Quarter
08.2022 - 08.2022

Liverpool City College

Diploma of Higher Education from Air Cabin Crew-City & Guilds Level 2 Diploma
09/2023

Liverpool City College

NVQ Level 1 from Travel and Tourism
09/2022 - 07/2023

Bank View High School

GCSEs
09/2017 - 07/2022
Aisha Ali