Airon Peletero
Nutley,Essex
Summary
House coordinator with a proven track record in enhancing team dynamics and maintaining safe work environments. Expertise in patient care coordination, emotional support, and training delivery. Background includes person-centered care, staff recruitment, and development initiatives, alongside strong skills in data analysis and e-commerce optimization. Currently pursuing a Master of Science in Psychology, demonstrating competencies in emotional support and client engagement, with a commitment to fostering a supportive environment.
Overview
16
16
years of professional experience
Work History
House Coordinator
Nutley Hall
08.2023 - Current
- Enhanced working relationships by participating in team-building activities.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Developed team communications and information for meetings.
- Facilitated compassionate communication with patients, families, and care providers to enhance understanding and support.
- Cultivated strong relationships with patients and families, delivering emotional support and guidance.
- Conducted regular reviews of care plans to ensure alignment with patients' evolving needs.
- Facilitated comprehensive training sessions for new staff on patient care coordination and best practice procedures.
- Promoted dignity, respect, and choice for residents while confirming daily opportunities for meaningful occupation and activity.
- Monitored care practices of individual carers, ensuring proactive issue resolution through comprehensive reporting and documentation.
- Administered comprehensive management of patient records and executed precise data entry tasks.
- Oversaw patient progress and refined care plans in collaboration with multidisciplinary teams.
- Analysed patient behaviour moods and responses to ensure accurate diagnosis and formulate comprehensive treatment plans.
- Presented clients with alternative approaches to resolving identified problems using positive coping skills and methods.
Care Coordinator
Casa de Santa Isabel
, Portugal
06.2015 - 08.2023
- Delivered high-quality proactive person-centred care tailored to individual service user needs.
- Championed recruitment and training of compassionate, trustworthy professional caregivers delivering first-class service user support.
- Championed recruitment training and development initiatives for staff, enhancing retention rates and ensuring high levels of competency.
- Enhanced client comfort and dignity through compassionate and empathetic interactions.
- Cultivated and sustained robust relationships with service users, their relatives, and local communities to ensure patient-centred care.
- Coordinated efforts with external healthcare providers and local authorities to optimise care and support services.
- Empowered patients to live independently by teaching essential life skills, providing emotional support, and fostering utilisation of individual abilities.
- Deliver tailored support strategies that address individual client needs effectively.
- Monitored clients' physical health, ensuring comprehensive integration of physical and mental well-being.
- Foster safe, happy, and relaxed environments to enhance patient comfort and wellbeing.
- Monitor patient behaviour and communicate subtle changes to medical staff promptly.
- Encourage positive lifestyle changes to enhance mental health recovery through increased physical activity and nutritious eating habits.
- Facilitated development of personal goals and action plans to foster self-advocacy and empowerment.
Category Management Analyst
Mars Brasil
, Brazil
03.2013 - 12.2014
- Monitored industry trends and competitor activities to drive strategic business insights.
- Analysed sales activities to uncover trends and drive strategic improvements.
- Utilised advanced Excel functions to manipulate large datasets, ensuring accurate and insightful reporting.
- Conducted detailed consultations to analyse client needs and recommend solutions that maximise value and efficiency.
- Monitored sales performance metrics to identify trends and drive strategic enhancements in account management.
- Assisted in developing marketing strategies to increase brand awareness amongst target audience.
- Conducted market research to gather insights and inform campaign planning and execution.
Marketing Assistant
SIPOM Companhia de Distribuição
, Brazil
01.2010 - 12.2011
- Analysed customer feedback data to enhance product and service quality.
- Analysed website analytics to identify trends and drive strategic updates and enhancements.
- Optimised e-commerce platforms to enhance client online sales and streamline business operations.
- Developed comprehensive brand identities to elevate client visibility through distinctive logos, typography, and colour palettes.
- Leveraged advanced skills in Adobe Creative Suite to create high-quality visual materials.
- Spearheaded design projects from concept through to completion, overseeing all stages of the creative process.
Education
Master of Science - Psychology
The Open University
01-2027
Sociotherapy and Therapeutic Education
Campânula
Seia 01-2024
Biographical Work (Counselling)
Marie de Uña
01-2022
Bachelor of Business Administration - Social Communication - Advertising and Publicity
UNICEP
São Carlos01-2012
Skills
- Data analysis
- Client engagement
- Emotional support
- Training delivery
- Market research
- Communication skills
- Active listening
- Leadership
- Team building
- Analytical and critical thinking
Languages
Portuguese
First Language
English
Advanced
C1
Spanish
Intermediate
B1
Timeline
House Coordinator
Nutley Hall
08.2023 - Current
Care Coordinator
Casa de Santa Isabel
06.2015 - 08.2023
Category Management Analyst
Mars Brasil
03.2013 - 12.2014
Marketing Assistant
SIPOM Companhia de Distribuição
01.2010 - 12.2011
Master of Science - Psychology
The Open University
Sociotherapy and Therapeutic Education
Campânula
Biographical Work (Counselling)
Marie de Uña
Bachelor of Business Administration - Social Communication - Advertising and Publicity
UNICEP