Aimee Woodfint
Leek,Staffordshire
Summary
Dedicated professional offering strong organisational and leadership skills, combined with background in customer service and team coordination. Knowledgeable about managing day-to-day operations, ensuring smooth workflow, and handling customer inquiries with professionalism. Committed to leveraging skills for continued professional growth and organisational success.
Overview
5
5
years of professional experience
Work history
Floor supervisor
Bench Bistro Bar
Congleton, Cheshire East
04.2025 - 09.2025
- Collaborated with management on strategic planning for seasonal sales events.
- Coordinated staff shifts for optimal coverage during peak hours.
- Maintained inventory levels, reducing instances of out-of-stock items significantly.
- Maintained high standard of customer service whilst handling multiple responsibilities simultaneously.
- Monitored floor activities, ensuring compliance with company policies and regulations.
Service Advisor
Vertu Motors Ford/Citroen
Macclesfield, Cheshire East
11.2022 - 09.2024
- Recommended additional services to customers according to their needs, boosting sales opportunities.
- Utilised technical expertise to suggest appropriate solutions for vehicle issues.
- Handled administrative tasks for effective service delivery.
- Managed challenging customer situations for resolution and customer retention.
- Facilitated smooth communication between customers and staff members, ensuring clarity in service details.
- Conducted follow-ups post servicing; ensuring complete client satisfaction after repair or maintenance work.
- Documented all services provided, maintaining comprehensive records.
Bar/Front of House Member
The Reform Inn
Leek, Staffordshire
08.2020 - 11.2022
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
- Met special dietary requests with careful preparation and presentation of dishes.
- Improved customer satisfaction by providing efficient and friendly service.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Recommended drinks to customers, increasing overall sales.
Education
AQA Psychology, BTEC Health and Social Care
Leek High Sixth Form
09.2020 - 5 2022
Combined science, English Literature, English Language, Mathematics, BTEC Enterprise, Health and Social Care, Creative Imedia
Leek High School
09/2017 - 05/2020
Business Management and Marketing
Keele University
Keele 09/2024 -
Skills
- Customer Service
- Payment Processing
- Process improvement insight
- Employee training
- Hygiene standards adherence
- Cellar management
References
References available upon request.
Timeline
Floor supervisor
Bench Bistro Bar
04.2025 - 09.2025
Service Advisor
Vertu Motors Ford/Citroen
11.2022 - 09.2024
AQA Psychology, BTEC Health and Social Care
Leek High Sixth Form
09.2020 - 5 2022
Bar/Front of House Member
The Reform Inn
08.2020 - 11.2022
Combined science, English Literature, English Language, Mathematics, BTEC Enterprise, Health and Social Care, Creative Imedia
Leek High School
09/2017 - 05/2020
Business Management and Marketing
Keele University
09/2024 -
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