Aimee Yendle
Jacobstow,Cornwall
Summary
A dedicated professional with expertise in department management and quality assurance, known for resilience under pressure and patient service excellence. Demonstrates strong interpersonal communication skills and IT competence, effectively analysing data to drive improvements. Committed to leveraging these competencies to achieve organisational goals and enhance service delivery.
Overview
28
28
years of professional experience
4
4
years of post-secondary education
Work history
Women & Children's Screening Manager
North Bristol NHS Trust
Bristol, Bristol
11.2014 - Current
- Piloted change management initiatives successfully improving performance & patient experience, earning a Cavell Award as well as several NBT hero awards.
- Supervised project timelines to successful completion.
- Coordinated cross-departmental collaboration to investigate & report incidents.
- Cultivated strong inter-professional relationships forge performance and improvement plans.
- Delivered measurable improvements across programmes.
- Designed & oversaw implementation of digital improvements working collaboratively with business intelligence.
- Responsibility for completing nationally reported KPI reports and annual reporting of performance audits and improvement plans.
- Coordinated training programmes and presentations to enhance employee skills and knowledge.
- Drafted procedural statements and guidelines for division-wide use.
- Fostered a positive work environment with regular team-building activities.
Regional business manager
Lookers Plc.
Bristol, Bristol
12.1997 - 08.2011
- Developed strong relationships with clients by fostering clear communication and understanding their needs.
- Streamlined operational processes for improved efficiency and productivity, cost centre turned profit.
- Negotiated staff incentive schemes with industry partners.
- Ensured compliance with company standards and financial regulations in all operations.
- Conducted regular performance reviews, identified areas of improvement.
- Implemented strategies to capitalise on sales opportunities.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Prepared reports & presentations to finance director.
Education
Level 6 - Genetic Risk Assessment & Counselling
King's College London
London, England 05.2023 - 10.2023
Level 6 - Promoting Sexual Health in Practice
University of the West of England
Bristol, England 09.2016 - 08.2017
Bachelor of Science - Midwifery
University of the West of England
Bristol, England 09.2011 - 07.2014
Skills
- Interpersonal communication
- Resilience under pressure
- Patient service excellence
- Quality Assurance
- IT competent
- Data analysis
- Department management
Timeline
Level 6 - Genetic Risk Assessment & Counselling
King's College London
05.2023 - 10.2023
Level 6 - Promoting Sexual Health in Practice
University of the West of England
09.2016 - 08.2017
Women & Children's Screening Manager
North Bristol NHS Trust
11.2014 - Current
Bachelor of Science - Midwifery
University of the West of England
09.2011 - 07.2014
Regional business manager
Lookers Plc.
12.1997 - 08.2011