Aimee Schofield

Proven experience in fast-paced hospitality environments with a strong focus on cleanliness, attention to detail, and guest satisfaction. Skilled in performing a wide range of housekeeping duties including room cleaning, linen changes, restocking supplies, and maintaining hygiene standards in both guest rooms and public areas. Known for working efficiently both independently and as part of a team, consistently meeting daily targets while upholding high standards of presentation. Reliable, punctual, and physically fit, with a strong work ethic and a positive attitude towards maintaining a welcoming and comfortable environment for all guests.

Hands-on experience working in a busy deli environment, providing excellent customer service while preparing and serving a variety of fresh food products. Skilled in safe food handling, slicing meats and cheeses, maintaining stock levels, and ensuring hygiene and cleanliness in line with health and safety regulations. Confident in working under pressure during peak hours, handling cash and card transactions accurately, and creating a welcoming environment for customers. Known for being approachable, efficient, and reliable, with strong communication skills and a commitment to delivering high-quality service.

Provided a warm and welcoming front-of-house experience for customers, both at the reception desk and over the phone. Greeted visitors on arrival, assisted with enquiries, and ensured a positive first impression by offering refreshments such as tea, coffee, and drinks for children. Proactively created a comfortable waiting environment by providing activity packs and colouring books for young visitors. Supported the smooth running of appointments by liaising with the sales and service teams, demonstrating excellent communication, organisation, and customer care skills in a busy showroom setting.

Worked as part of a close-knit team serving members and guests in a lively, fast-paced bar environment. Responsible for preparing and serving drinks, handling cash and card transactions, restocking supplies, and maintaining cleanliness behind the bar. Delivered friendly and efficient service during match days, events, and private functions, ensuring a positive experience for all patrons. Demonstrated strong teamwork, time management, and communication skills while adapting to varying levels of customer demand and upholding high standards of hospitality.