Aimee McKinnon
Warrington,Cheshire
Summary
An accomplished professional with expertise in customer relationship management systems and a strong foundation in technical proficiency. Demonstrates effective delegating and leadership in diverse environments, maintaining composure under pressure while delivering constructive criticism. Adept at problem-solving and communication, with a thorough understanding of regulatory standards. Committed to leveraging skills to drive organisational success and foster positive team dynamics.
Resourceful professional with motivational approach, eager to transition into managerial role. Demonstrates strong leadership and problem-solving skills, coupled with keen ability to drive team performance and foster collaboration. Poised to deliver impactful results, enhancing operational efficiency and team productivity.
Overview
5
5
years of professional experience
4048
4048
years of post-secondary education
Work history
Manager - Fast food
McDonald's
Lowton
03.2022 - Current
- Assisted in training new employees on food safety and hygiene practices.
- Maintained cleanliness of work areas by following established sanitation guidelines.
- Supported team in preparing food items according to menu specifications and standards.
- Participated in inventory management by organising stock and ensuring product freshness.
- Contributed to customer service by greeting patrons and taking orders efficiently.
- Collaborated with team members to ensure timely and accurate order fulfilment.
- Followed procedures for handling cash and processing transactions at the register.
- Observed and reported any safety hazards or equipment malfunctions to management.
- Identified growth opportunities through comprehensive market research.
- Led and managed administrative staff to maintain smooth daily operations.
Waitress
Robin hood
Leigh , Warrington
05.2020 - 03.2022
- Provided exceptional customer service by ensuring prompt attention to diners' needs.
- Coordinated with kitchen staff to ensure timely delivery of orders to guests.
- Maintained cleanliness and organisation of dining area to enhance guest experience.
- Processed payments accurately while handling cash and credit transactions efficiently.
- Resolved customer complaints swiftly, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain smooth service flow during peak hours.
- Engaged with customers to create a welcoming atmosphere and encourage feedback.
- Enhanced guest satisfaction through attentive and prompt service.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Met special dietary requests with careful preparation and presentation of dishes.
- Maintained clean and organised dining area for customer comfort.
- Improved customer satisfaction by providing efficient and friendly service.
- Collaborated with kitchen staff to ensure order accuracy.
- Accommodated special event needs, provided customised services for parties.
Education
Bachelor of Arts - Education
Edge Hill University
Ormskirk Oct 2022 - 05.2025
Btech - Health and social care
St John rigby college
wigan Sept 2020 - 05.2022
Skills
- Effective delegating
- Knowledge of regulatory standards
- Technical proficiency
- Constructive criticism
- Customer relationship management systems
- Leadership in diverse environments
- Calm under pressure
- Problem-solving
- Communication skills
Timeline
Manager - Fast food
McDonald's
03.2022 - Current
Waitress
Robin hood
05.2020 - 03.2022
Bachelor of Arts - Education
Edge Hill University
Oct 2022 - 05.2025
Btech - Health and social care
St John rigby college
Sept 2020 - 05.2022