Aimee-Louise Williams
Middleton
Summary
I am a confident and adaptable professional with extensive experience in high-end retail and studio/store management. Recognised for my attention to detail, strong interpersonal skills, and ability to thrive in fast-paced, customer-focused environments, I consistently deliver exceptional results in Sales and Team Leadership roles. Committed to pursuing a stable and rewarding career, I am eager to undertake training to enhance my contributions to the organisation.
Overview
12
12
years of professional experience
Work history
Compliance Administrator
VIP Gateway
01.2025 - Current
- Handled confidential financial information whilst adhering to data privacy standards.
- Communicated with multiple funding companies to process and appeal client credit applications.
- Continually developed knowledge and understanding of industry specific terms and procedures.
- Worked in a timely fashion in order to progress through fast flowing work load.
Studio Manager and Body Piercer
Stay Sharp Studio
06.2024 - 01.2025
- Ensuring adherence to governing body standards, maintaining strong health, safety, and compliance protocols across operations
- Responsible for overseeing inventory management, including stock rotation, procurement, and precise inventory counts to meet demand efficiently
- Delivering exceptional customer service in a high-traffic retail and studio environment, fostering client trust and repeat business
Seasonal Sales Associate and Body Piercer
Thomas Sabo
10.2024 - 01.2025
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Executed and maintained visual merchandising standards consistent with company brand standards
- Continually pushed to excel in relevant KPIs and store targets
Studio Manager and Body Piercer
Manchester Tattoo Studio
06.2023 - 06.2024
- Communicated well with clients by email, phone and in person
- Learned client preferences and dislikes to provide individualised service and increase customer satisfaction
- Possessed calm, professional and courteous attitude towards customers and colleagues
- Conducted compliance audits and facilitated in-house training for new hires, ensuring adherence to company policies and industry regulations
- Managed scheduling and provided direct support to staff and management, demonstrating excellent organisational skills
Sales Associate and Body Piercer
Astrid & Miyu / Selfridges
01.2021 - 05.2021
- Excelled in providing high-quality customer service in a prestigious retail environment, upholding brand standards
- Hosted exclusive events at Soho House, Berlin
- Collaborated with retail teams to meet sales KPIs
- Assisted with front-of-house duties, including customer queries, appointment scheduling, and ensuring smooth studio operations
Receptionist and Body Piercing Apprentice
Noesis
06.2019 - 12.2020
- Managed client interactions personally and via multiple social media platforms
- Handled frequent work process interruptions with flexibility and poise.
- Maintained exceptional levels of cleanliness to ensure high standards of health and safety for staff and clients
Compliance Administrator
Insurance Revolution
06.2019 - 12.2020
- Conducted time restricted compliance audits across multiple platforms to ensure policies were generated correctly
- Liaised with call centre agents to monitor and manage any discrepancies
- Managed client interactions personally and via multiple social media platforms
- Handled frequent work process interruptions with flexibility and poise
- Maintained exceptional levels of cleanliness to ensure high standards of health and safety for staff and clients
Sales Associate
CMC Motorcycles
01.2019 - 06.2019
- Specialised in personal protective equipment Sales for industry enthusiasts and clients
- Participated in ongoing training to enhance own job skills and knowledge
- Collaborated with departmental leaders to establish and organise a female only Motorcycle Maintenance course to improve user awareness and safety
Insurance Specialist
Carole Nash Motorcycle Insurance
12.2016 - 12.2018
- Provided exceptional customer service in a high-volume call centre, specialising in Harley Davidson insurance policies
- Assisted in training new staff, improving team performance and product knowledge
- Processed insurance policies with precision, showcasing attention to detail and strong administrative expertise
Retail Assistant
ASDA
01.2013 - 12.2016
- Excelled in multiple retail roles, including kiosk operations, bakery service, and till management in a fast-paced environment
- Contributed to team success by adapting to various tasks, ensuring smooth operations during peak periods
- Enhanced customer satisfaction by delivering prompt, friendly service and resolving issues efficiently
Education
Emergency First Ait at Work -
Cognition Training
Association of Professional Piercers 2024 -
Association of Professional Piercers
Core Essentials Scholarships Vol. 2 & 3 - undefined
Association of Professional Piercers
NVQ Level 2 & 3 - Retail and Customer Care
Babcock International
BA - Film and Television Production
Edge Hill University
A-Levels - including English Literature and Language, Grades A-C
The Wallasey School Sixth Form
GCSEs - including Maths and English, Grades A-C
The Wallasey School
Skills
- Sales and promotions
- Relationship building & retention
- Influential communication
- Inventory control & management
- Adaptable to change
- First Aid Certified
- Excellent brew
Custom
References available upon request
Timeline
Compliance Administrator
VIP Gateway
01.2025 - Current
Seasonal Sales Associate and Body Piercer
Thomas Sabo
10.2024 - 01.2025
Studio Manager and Body Piercer
Stay Sharp Studio
06.2024 - 01.2025
Studio Manager and Body Piercer
Manchester Tattoo Studio
06.2023 - 06.2024
Sales Associate and Body Piercer
Astrid & Miyu / Selfridges
01.2021 - 05.2021
Receptionist and Body Piercing Apprentice
Noesis
06.2019 - 12.2020
Compliance Administrator
Insurance Revolution
06.2019 - 12.2020
Sales Associate
CMC Motorcycles
01.2019 - 06.2019
Insurance Specialist
Carole Nash Motorcycle Insurance
12.2016 - 12.2018
Retail Assistant
ASDA
01.2013 - 12.2016
Core Essentials Scholarships Vol. 2 & 3 - undefined
Association of Professional Piercers
NVQ Level 2 & 3 - Retail and Customer Care
Babcock International
BA - Film and Television Production
Edge Hill University
A-Levels - including English Literature and Language, Grades A-C
The Wallasey School Sixth Form
GCSEs - including Maths and English, Grades A-C
The Wallasey School
Emergency First Ait at Work -
Cognition Training
Association of Professional Piercers 2024 -
Association of Professional Piercers
Similar Profiles
Rodney LopesRodney Lopes
Server at Restaurant Algarve, New Bedford, MA gateway resort spa, Gateway, COServer at Restaurant Algarve, New Bedford, MA gateway resort spa, Gateway, CO
Jamie JanoskiJamie Janoski
Director of Childcare/Children's Ministry Director at Gateway Preschool & Childcare/ Gateway ChurchDirector of Childcare/Children's Ministry Director at Gateway Preschool & Childcare/ Gateway Church
Alia Celeste KahanAlia Celeste Kahan
Content Writer at VIP ByteContent Writer at VIP Byte
Justice MatthewsJustice Matthews
CNA at Meadowview Nursing And RehabilitationCNA at Meadowview Nursing And Rehabilitation
Alexander NewsomAlexander Newsom
Line Cook at Food Fight IncLine Cook at Food Fight Inc