Results-focused artistic professional with 4 years of experience working in customer-service roles. Pays attention to detail and actions feedback to deliver impeccable standards and surpass expectations.
Overview
2
2
years of professional experience
Work History
Body Piercer and Sales Assistant
Obsidian Body Piercing
Belfast
01.2024 - Current
Created and managed appointment bookings effectively through digital software, ensuring smooth operation of daily schedule.
Produced daily social media content and advertisements via platforms such as Instagram, Facebook and Tiktok to promote the company, to the result of regular sales increases on promoted goods.
Consistently adhered to all hygiene, health and safety regulations, and memorised precise order of actions to guarantee reliability of performances.
Informed customers regarding promos, and curated visual merchandising displays to increase sales.
Built lasting relationships with clients through customer service interactions, and dependable service.
Sales Assistant
Co-op
Belfast
01.2023 - 09.2024
Engaged customers to enhance in-store experience and provide outstanding customer service.
Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Trained new staff members, fostering a supportive and friendly working environment.
Requested and checked customer IDs at checkout for age-restricted products.
Resolved customer complaints and processed issues with proactive problem-solving skills.
Sales Assistant
Winemark
Belfast
09.2023 - 01.2024
Designed visually pleasing in-store and window displays to increase footfall.
Assisted customers with product selection and sales, recommending items to increase transaction value.
Identified discrepancies in stocks through regular inventory management.
Learnt about new products quickly, providing comprehensive guidance to customers.