Aimee-Leigh Sharples

Crew Member/Customer Service

McDonald's

Wigan, Lancashire

09.2021 - Current

Provided personalised customer service fostering loyalty amongst clients.
Assisted in staff training to enhance teamwork and improve service delivery.
Prepared food items according to the established recipes maintaining consistency of taste and presentation.
Took cash and card payment at checkout, providing correct change and receipts when requested.
Took orders at counter and drive-through with clear communication and professionalism.
Adhered to strict hygiene practices while handling food ensuring safety at all times.
Handled high-pressure situations calmly providing solutions promptly.
Collaborated with team members to maintain a friendly work environment promoting productivity.
Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
Ensured customer satisfaction with prompt and accurate order fulfillment.
Executed daily operation procedures ensuring adherence to company's policies.
Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
Delivered consistent high-quality service contributing to the positive reputation of our establishment.
Participated in regular stock takes helping manage supplies efficiently.
Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
Operated cash registers accurately, ensuring proper handling of transactions.
Managed inventory levels for efficient operations during peak hours.
Resolved customer complaints quickly, restoring trust in our service quality.
Trained in food safety and hygiene practices.
Attended to customers with friendly and accurate service.
Acted as team player by helping colleagues finish their tasks.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Flexibly took on various roles to support workflow.
Shared product knowledge to answer customer questions and make suggestions.
Facilitated smooth flow of customers by effectively managing queues during rush hours.
Operated cash register to take payments and process orders.
Worked fast and accurately to meet customer needs and service goals.

Summary

Overview

Work history

Crew Member/Customer Service

Education

Bachelor of Arts - English Literature/Language

A-Levels - English Language/Literature /Spanish

GCSEs -

Skills

Affiliations

Accomplishments

Certification

Timeline

Crew Member/Customer Service

Bachelor of Arts - English Literature/Language

A-Levels - English Language/Literature /Spanish

GCSEs -

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