I love baking and anything creative and artistic
Aimee Judson
York
Summary
I'm a motivated and hard working individual with experience in retail, customer service and animal care. I gained experience in volunteering to boost my skills and experiences before being employed. I'm skilled in good communication, organisation and teamwork with an ability to provide tailoring to suits. I'm seeking opportunities to utilize and expand my skills in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Sales Assistant/Keyholder
Animal
York
06.2026 - Current
- Greeted customers at the till, promoted add-on sales, and collected emails for marketing communications.
- Team Leader Experience - Led morning store operations as keyholder, preparing tills with cash, creating team briefings, and independently managing setup responsibilities.
- Maintained cleanliness and organisation of store throughout the day.
- Handled customer returns, refunds and exchanges at customer service desk.
- I took part in refit days for the store which meant i helped the store set up and unbox stock when I joined the new company, before it was even open to the public.
- Learnt how to move the stock around the shop floor as the seasons changed from spring/summer to autumn/winter to help make it look presentable.
- Took part in organising deliveries and putting the items out in the correct places on the shop floor.
- Collaborated effectively with a small team to achieve daily goals.
- Changed mannequins regularly as well as fitting their outfits depending on how well something was sold/what the weather was like.
- Price changed items regularly when there happened to be a sale.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Responded to customer enquiries promptly, ensuring clear communication about products and services.
Casual Sales Assistant
Flannels-York
York
02.2025 - 05.2026
- Pulling items e.g. clothes and shoes from the stock room whilst communicating through the radio with item codes.
- Keeping overall standards of the store tidy and accessible as well as making sure every brand of item is in the correct place.
- Communicating with customers on the shop floor asking if they're looking for anything in particular or offering to get them an item in a size from the back or any enquiries they may have.
- Operating at the till point, offering customers products they potentially could like along with their shop.
- Memorising where each brand of item is across the shop floor.
- Keeping a good eye on the customers for security (expensive store)
- Managing the fitting rooms, making sure they only have 3 items at a time and prioritising communication as well as memorising what items are tried on and what comes out of the fitting room.
- Ensured items were properly tagged to prevent theft and maintain store security protocols.
- Restocking items out on the shop floor and price changing when needed.
- Working well within the team making sure the rotation of staff is correct across the shop floor due to breaks during the day as well as being a helping hand towards others that may need it.
Sales Assistant (Part-time)
Master Debonair-York
York
02.2024 - 08.2024
- Assisted customers in selecting and fitting suits, ensuring a personalized shopping experience.
- Measured and sized clients to provide tailored recommendations.
- Provided fashion advice and styling opinions when requested.
- Opened and closed the store, maintaining a clean and welcoming environment.
- Operated tills and handled transactions efficiently.
- Managed multiple appointments, enhancing time management and organization skills.
Cleaner (Volunteer)
The Web Adventure Park-York
York
04.2022 - 12.2022
- Assisted in maintaining the shop floor and ensuring a clean, organized store layout, making sure items are organised into categories so the customers can easily find what they're looking for.
- Operated the cash register and handled customer transactions.
- Provided excellent customer service while promoting the charity's mission.
Retail Volunteer
Cat Protection Charity shop-York
York
09.2022 - 11.2022
- Worked both independently and as part of a team to maintain clean and hygienic animal enclosures.
- Fed, cared for, and monitored the health of animals.
- Ensured high standards of cleanliness and welfare for the animals.
- Worked with a variety of animals from large to small.
Vet nurse volunteer
Vets4Pets-York
York
09.2021 - 11.2021
- Cleaned and sanitized veterinary tables and equipment.
- Maintained high hygiene standards in the clinic.
- Assisted in calming animals before and after procedures.
- Communicated essential aftercare information to pet owners.
Education
Passed Certificate in Online Veterinary Receptionist course -
York10-2023
Certificate of A level Education in Animal care -
Askham Bryan College
York06-2022
Certificate of A level Education in Animal Managment Level 3, Companion Year 1 -
Askham Bryan College
York, North Yorkshire03-2023
Skills
- Retail experience
- Customer service
- Cash handling
- Attention to detail
- Organisational skills
- Time management skills
- Ability to multitask
- Ability to work within a team
- Problem-solving
- Adaptability
- Effective communication
- Communication
- Customer service excellence
Interests
Custom
- Baking - Passionate about baking a variety of goods, experimenting with new recipes, and sharing creations with friends and family.
- Content Creation & Vlogging - Experience in creating engaging vlogs and social media content, including video editing and storytelling.
- Photography - Enthusiastic about photography, capturing moments in nature, animals, and lifestyle settings.
Timeline
Sales Assistant/Keyholder
Animal
06.2026 - Current
Casual Sales Assistant
Flannels-York
02.2025 - 05.2026
Sales Assistant (Part-time)
Master Debonair-York
02.2024 - 08.2024
Retail Volunteer
Cat Protection Charity shop-York
09.2022 - 11.2022
Cleaner (Volunteer)
The Web Adventure Park-York
04.2022 - 12.2022
Vet nurse volunteer
Vets4Pets-York
09.2021 - 11.2021
Passed Certificate in Online Veterinary Receptionist course -
Certificate of A level Education in Animal care -
Askham Bryan College
Certificate of A level Education in Animal Managment Level 3, Companion Year 1 -
Askham Bryan College