Aimee Bowey
Taunton,Somerset
Summary
I am a motivated and organised individual with experience in both healthcare administration and customer service.
I am confident communicating with a wide range of people and have developed strong organisational, IT and problem solving skills through my previous roles. I am comfortable working in busy and fast paced environments, managing different tasks at the same time and handling confidential information with care. I work well within a team but can also use my own initiative when needed. I am keen to develop my skills further and bring a positive, reliable and hardworking approach to my future role.
Overview
2
2
years of professional experience
Work History
Patient Services Assistant
Wellington Medical Centre
04.2026 - Current
- Assisted patients and handled enquiries via telephone, email, and face-to-face interactions, ensuring a professional and friendly service
- Managed diverse requests, prioritising urgent matters for timely resolution
- Collaborated with team members to resolve queries effectively and provide appropriate support
- Remained calm and professional when dealing with difficult or upset patients
- Used computer systems to update and maintain accurate patient information
- Handled confidential information responsibly and followed GDPR and practice procedures
- Managed multiple tasks throughout the day whilst working towards deadlines
- Worked in a team while also being able to manage and complete tasks independently
- Developed strong organisation and communication skills in a busy healthcare environment
- Utilised Microsoft Word and Edexcel software for document creation and data management.
Sales Assistant
Dune London
11.2025 - 02.2026
- Achieved individual and team targets by confident selling and product knowledge
- Provided welcoming assistance to customers, enhancing their shopping experience
- Maintained high store standards through effective visual merchandising practices
- Followed health and safety protocols to ensure a safe environment for customers and staff
Operations Specialist
Calvin Klein
04.2024 - 11.2025
- Managed daily operations to ensure smooth store functionality and customer satisfaction
- Worked with CRM, KPI and ATV
- Kept stock and system records accurate and up to date
- Managed the receipt and organisation of incoming deliveries
- Delivered high-quality customer service
- Responded to customer enquiries with accurate information and professional issue resolution
- Advised customers on products using strong knowledge, enhancing sales through effective upselling
- Operated tills confidently with sales
- Prioritised tasks during busy periods and worked to meet deadlines
- Followed company procedures and maintained a high level of attention and detail
Education
GCSEs - GCSE
Huish Episcopi Acadamy
Somerset01-2024
Skills
- Administration and data entry
- Excellent IT and computer systems
- Handling confidential information
- Attention to detail
- Organisation and skills management
- Prioritising workloads
- Working under pressure
- Problem solving
- Teamwork
- Working independently
- Good communication and interpersonal skills
- Demonstrating high company values and behaviours
Timeline
Patient Services Assistant
Wellington Medical Centre
04.2026 - Current
Sales Assistant
Dune London
11.2025 - 02.2026
Operations Specialist
Calvin Klein
04.2024 - 11.2025
GCSEs - GCSE
Huish Episcopi Acadamy