Finity


I oversee end-to-end weekly payroll operations for 1,000+ contractors across 40+ agencies, including major healthcare organisations, ensuring exceptional accuracy, compliance, and service delivery.
My expertise spans VAT, PAYE, pension administration, and IR35 compliance, with a strong focus on maintaining full regulatory alignment and minimising risk. I play a key role in driving operational excellence through process optimisation and automation, significantly enhancing efficiency and contractor experience.
I lead a team of five, providing direction, structure, and continuous improvement initiatives that have streamlined payroll workflows, reduced manual intervention, and improved turnaround times.
Alongside payroll operations, I manage agency audits, onboarding processes, right-to-work verification, invoicing, reconciliations, and payslip queries, ensuring smooth end-to-end service delivery.
I also produce detailed payroll and financial reporting that supports strategic decision-making at management level.
Led sales and client engagement across SMB and enterprise accounts, consistently exceeding targets and driving revenue growth. Delivered tailored fleet management solutions by identifying client needs, conducting software demos, and ensuring smooth onboarding to maximize adoption and retention.
Managed a high-quality Salesforce pipeline, providing accurate forecasts, actionable insights, and collaborating with cross-functional teams to optimize outreach and conversions. Strengthened client relationships through strategic prospecting, data-driven outreach, and personalized solutions, resulting in exceptional satisfaction, loyalty, and long-term retention.
Key achievements:
Payroll, Sales & Operations Manager with 5+ years of experience across high-volume payroll, SaaS sales, and operational leadership in fast-paced, regulated environments. Proven ability to manage weekly payroll for 1,000+ contractors across 40+ agencies, ensuring full HMRC compliance, accuracy, and efficiency.
Experienced in leading teams, driving process automation, and improving operational performance through data-driven enhancements. Strong expertise in umbrella and in-house payroll, pensions, statutory payments, PAYE, VAT, and IR35 compliance.
Alongside payroll operations, brings a strong SaaS sales background with a track record of exceeding targets, managing client relationships, and delivering tailored solutions across SMB and enterprise clients in healthcare and technology sectors.
Known for combining leadership, analytical thinking, and operational excellence to deliver measurable business results.
Finity
MyDigital
SalesForce
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