Ailsa Cant
Fort William
Summary
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction. Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Airbnb Host
Self Employed
Fort William, Highland
04.2017 - Current
Communicate with guests in a timely manner on booking and prior to their stay.
Communicate effectively with guests.
Ensure that guests have local information and streamline service for each of their needs.
Ensure that guests are able to access their room.
Provide feedback and ensure guests feel able to feedback to me in return.
Train steward
West Coast Railways
Fort William, Highland
08.2023 - 10.2023
- Communicated with other train guards to provide notifications on schedule conflicts.
- Assisted passengers with loading and unloading luggage to keep flow moving.
- Assisted passengers in finding seats
- Ensured safety of passengers
- Safely opened and closed doors
- Helped passengers on and off train
Cleaning Business
Self Employed
Fort William, Highland
11.2014 - 06.2023
I cleaned a variety of establishments from homes to offices.
Communicated with clients.
Ensured my work was to a high standard.
Responsible for holding and safe keeping of keys for all places cleaned.
One off cleans
Education
Foundation Degree in Science - Community Nursing
Queen Margaret University College, Edinburgh
Edinburgh 04.2000 - 06.2002
RGN - Nursing
Dumfries and Galloway School of Nursing
Dumfries, Dumfries and Galloway 11.1988 - 01.1991
Skills
- Enthusiastic communicator
- Customer assistance
- Excellent timekeeping
- Thorough stock replenishment
- Stock security
- Active selling
- Money handling
- Outstanding customer service
- Confident communicator
- Face-to-face selling
- Outgoing and enthusiastic
- Self-motivated
Languages
English
Fluent
Timeline
Train steward
West Coast Railways
08.2023 - 10.2023
Airbnb Host
Self Employed
04.2017 - Current
Cleaning Business
Self Employed
11.2014 - 06.2023
Foundation Degree in Science - Community Nursing
Queen Margaret University College, Edinburgh
04.2000 - 06.2002
RGN - Nursing
Dumfries and Galloway School of Nursing
11.1988 - 01.1991
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