Highly skilled professional with exceptional communication abilities and fluency in English. Demonstrates reliability, resilience under pressure, and a positive attitude. Proficient in cash handling, strategic planning, and customer appreciation strategies. Adept at cultural sensitivity and committed to delivering outstanding customer service.
Work History
Housekeeping cleaner
George & Abbotsford hotel
Melrose, The Scottish Borders
08.2024 - Current
Managed inventory of cleaning supplies effectively to avoid running out unexpectedly.
Improved efficiency with careful planning and execution of daily housekeeping duties.
Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
Upheld highest cleanliness standards in client homes by diligent washing, scrubbing, and sanitising of surfaces.
demonstrated respect for guests as well as co-workers by upholding good communication.
Education
SVQ Level 5 - Hairdressing
Herriot Watt Galashiels
Galashiels, The Scottish Borders
08.2024 -
Scottish Qualifications Certificate - English
Earlston High School
Earlston, The Scottish Borders
08.2023 - 05.2024
Scottish Qualifications Certificate - Business Management
Earlston High School
Earlston, The Scottish Borders
08.2023 - 05.2024
Scottish Qualifications Certificate - Modern Studies
Earlston High School
Earlston, The Scottish Borders
08.2023 - 05.2024
Scottish Qualifications Certificate - Maths
Earlston High School
Earlston, The Scottish Borders
08.2023 - 05.2024
Skills
English language fluency
Reliability
Exceptional communication
Cash handling
Strategic planning
Customer appreciation strategies
Cultural sensitivity
Resilience under pressure
Positive attitude
Affiliations
reading
baking
Timeline
Housekeeping cleaner
George & Abbotsford hotel
08.2024 - Current
SVQ Level 5 - Hairdressing
Herriot Watt Galashiels
08.2024 -
Scottish Qualifications Certificate - English
Earlston High School
08.2023 - 05.2024
Scottish Qualifications Certificate - Business Management
Earlston High School
08.2023 - 05.2024
Scottish Qualifications Certificate - Modern Studies