Aiden Rex Appenteng
London,ENG
Summary
Dynamic professional with expertise in corporate resilience, business operations, and innovative sales strategies. A recent LLB graduate with exceptional leadership and planning capabilities, complemented by excellent communication skills in both written and oral formats. A fluent French speaker with a proven ability to manage relationships effectively and implement forward-thinking sales techniques. Adept at fostering collaboration within teams while excelling in autonomous roles, with a focus on driving organisational success through strategic planning and relationship management.
Overview
3
3
years of professional experience
Work history
Sales manager
Zeepay JV UK Ltd
London
05.2025 - Current
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Led high-performance sales teams, ensuring achievement of targets.
- Conducted detailed market analysis to identify new opportunities.
- Pioneered the implementation of CRM systems for improved data management and customer relations.
- Managed a strong portfolio of high-performing agents.
- Propelled company towards achieving set KPIs and goals through comprehensive strategic planning and execution.
Front of House Team Member
Bestwood Lodge Hotel
Nottingham, UK
10.2023 - 05.2025
- Part-time role working behind reception and bar.
- Offered friendly, efficient customer service and handled challenging situations with ease, boosting volume of repeat customers by 10%.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Worked flexible hours, covering nights, weekends, and bank holidays.
- Handled high-volume calls to address customer inquiries and concerns.
Operations Analyst
Zeepay JV UK Ltd
London
07.2024 - 09.2024
- Developed detailed operational reports for management review.
- Organised daily agent payouts in co-operation with HQ.
- Utilised data visualisation tools to present actionable insights to operations team.
- Managed agent relations
- Maintained corporate compliance by verifying adherence to security, confidentiality, privacy and safety policies.
- Executed root cause analysis to address operational inefficiencies and bottlenecks.
- Facilitated strategic decision-making by producing clear, detailed Monthly Operating Reports (MOR).
Law Intern
Lawfields Consulting
Accra, Ghana
07.2023 - 08.2023
- Proofread legal documents before submission to courts, removing 100% of grammatical and structural errors.
- Participated in court proceedings for gaining practical experience.
- Conducted practical research and analysis to support team with project preparation.
- Gained hands-on experience assisting partner with probate and intestacy cases.
- Participated in professional skills training to develop strength in legal research, analytical problem solving and client counselling.
Hospitality Consulting Intern
Intrigued By Service
Accra, Ghana
08.2022 - 09.2022
- Multi-faceted role involving operations, client relations, and logistics
- Processed invoices and payment runs with complete accuracy.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Key liaison to partner firms on joint projects
Law Intern
Bentsi-Enchill, Letsa & Ankomah
Accra, Ghana
07.2022 - 08.2022
- Participated in professional skills training to develop strength in legal research, analytical problem solving and client counselling.
- Conducted research and analysis to support team with project preparation.
- Managed administrative duties efficiently for smooth office operations.
- Participated in court proceedings for gaining practical experience.
- Streamlined file management systems leading to easier access of documents.
- Shadowed lawyers to understand workloads, case management and network development.
- Conducted legal research and drafted official documentation.
Education
LLB - Law
Nottingham Trent University
Nottingham 09/2022 - 06/2025
A-Levels -
The Roman Ridge School
Accra, Ghana06.2022
IGCSE -
The Roman Ridge School
Accra, GhanaSkills
- Corporate resilience
- Leadership
- Team player, also able to work autonomously
- Fluent French speaker
- Planning
- Excellent communication skills – written and oral
- Business operations expertise
- Sales techniques
- Relationship Management
- Innovative sales strategy
References
References available upon request.
Timeline
Sales manager
Zeepay JV UK Ltd
05.2025 - Current
Operations Analyst
Zeepay JV UK Ltd
07.2024 - 09.2024
Front of House Team Member
Bestwood Lodge Hotel
10.2023 - 05.2025
Law Intern
Lawfields Consulting
07.2023 - 08.2023
Hospitality Consulting Intern
Intrigued By Service
08.2022 - 09.2022
Law Intern
Bentsi-Enchill, Letsa & Ankomah
07.2022 - 08.2022
LLB - Law
Nottingham Trent University
09/2022 - 06/2025
A-Levels -
The Roman Ridge School
IGCSE -
The Roman Ridge School