Aiden Rex Appenteng
London,ENG
Summary
Dynamic professional with expertise in corporate resilience, business operations, and innovative sales strategies. A recent LLB graduate with exceptional leadership and planning capabilities, complemented by excellent communication skills in both written and oral formats. A fluent French speaker with a proven ability to manage relationships effectively and implement forward-thinking sales techniques. Adept at fostering collaboration within teams while excelling in autonomous roles, with a focus on driving organisational success through strategic planning and relationship management.
Overview
3
3
years of professional experience
Work history
Sales manager
Zeepay JV UK Ltd
London
05.2025 - Current
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Led high-performance sales teams, ensuring achievement of targets.
- Conducted detailed market analysis to identify new opportunities.
- Pioneered the implementation of CRM systems for improved data management and customer relations.
- Managed a strong portfolio of high-performing agents.
- Propelled company towards achieving set KPIs and goals through comprehensive strategic planning and execution.
Front of House Team Member
Bestwood Lodge Hotel
Nottingham, UK
10.2023 - 05.2025
- Part-time role working behind reception and bar.
- Offered friendly, efficient customer service and handled challenging situations with ease, boosting volume of repeat customers by 10%.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Balanced the needs of multiple tables whilst maintaining top-quality customer service.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Worked flexible hours, covering nights, weekends, and bank holidays.
- Handled high-volume calls to address customer inquiries and concerns.
Operations Analyst
Zeepay JV UK Ltd
London
07.2024 - 09.2024
- Developed detailed operational reports for management review.
- Organised daily agent payouts in co-operation with HQ.
- Utilised data visualisation tools to present actionable insights to operations team.
- Managed agent relations
- Maintained corporate compliance by verifying adherence to security, confidentiality, privacy and safety policies.
- Executed root cause analysis to address operational inefficiencies and bottlenecks.
- Facilitated strategic decision-making by producing clear, detailed Monthly Operating Reports (MOR).
Law Intern
Lawfields Consulting
Accra, Ghana
07.2023 - 08.2023
- Proofread legal documents before submission to courts, removing 100% of grammatical and structural errors.
- Participated in court proceedings for gaining practical experience.
- Conducted practical research and analysis to support team with project preparation.
- Gained hands-on experience assisting partner with probate and intestacy cases.
- Participated in professional skills training to develop strength in legal research, analytical problem solving and client counselling.
Hospitality Consulting Intern
Intrigued By Service
Accra, Ghana
08.2022 - 09.2022
- Multi-faceted role involving operations, client relations, and logistics
- Processed invoices and payment runs with complete accuracy.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Key liaison to partner firms on joint projects
Law Intern
Bentsi-Enchill, Letsa & Ankomah
Accra, Ghana
07.2022 - 08.2022
- Participated in professional skills training to develop strength in legal research, analytical problem solving and client counselling.
- Conducted research and analysis to support team with project preparation.
- Managed administrative duties efficiently for smooth office operations.
- Participated in court proceedings for gaining practical experience.
- Streamlined file management systems leading to easier access of documents.
- Shadowed lawyers to understand workloads, case management and network development.
- Conducted legal research and drafted official documentation.
Education
LLB - Law
Nottingham Trent University
Nottingham 09/2022 - 06/2025
A-Levels -
The Roman Ridge School
Accra, Ghana06.2022
IGCSE -
The Roman Ridge School
Accra, GhanaSkills
- Corporate resilience
- Leadership
- Team player, also able to work autonomously
- Fluent French speaker
- Planning
- Excellent communication skills – written and oral
- Business operations expertise
- Sales techniques
- Relationship Management
- Innovative sales strategy
References
References available upon request.
Timeline
Sales manager
Zeepay JV UK Ltd
05.2025 - Current
Operations Analyst
Zeepay JV UK Ltd
07.2024 - 09.2024
Front of House Team Member
Bestwood Lodge Hotel
10.2023 - 05.2025
Law Intern
Lawfields Consulting
07.2023 - 08.2023
Hospitality Consulting Intern
Intrigued By Service
08.2022 - 09.2022
Law Intern
Bentsi-Enchill, Letsa & Ankomah
07.2022 - 08.2022
LLB - Law
Nottingham Trent University
09/2022 - 06/2025
A-Levels -
The Roman Ridge School
IGCSE -
The Roman Ridge School
Similar Profiles
Marvelous ArkuMarvelous Arku
Technical Manager at Zeepay Company LTDTechnical Manager at Zeepay Company LTD
TYRA NAA ODARLEY LAMPTEYTYRA NAA ODARLEY LAMPTEY
Receptionist Administrator at Zeepay Ghana LimitedReceptionist Administrator at Zeepay Ghana Limited
Lydia Darkoa Osei-AppiahLydia Darkoa Osei-Appiah
Customer Service Representative at Zeepay GhanaCustomer Service Representative at Zeepay Ghana
Victor AdefarakanVictor Adefarakan
Senior recruitment advisor at Bart’s health NHS trustSenior recruitment advisor at Bart’s health NHS trust
Giuseppe NavarraGiuseppe Navarra
Director at Navafin srlDirector at Navafin srl