Summary
Overview
Work history
Skills
Additional Information
Timeline
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AIDEN LEE ASTON-MURRAY

AIDEN LEE ASTON-MURRAY

TRIMSARAN,Carmarthenshire

Summary

Hardworking individual with years of experience. Talented Sales Representative with excellent lead generation potential and years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities. Enthusiastic individual with passion for exceeding customer expectations and driving business growth. Excellent customer service skills and familiar with sales strategy development. Eager to develop and maintain relationships with clients. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Volunteer for St John Ambulance Cymru, gained valuable experience in providing First Aid. Passed all GCSEs. Fluent Welsh speaker both spoken and written. Thrive on challenges and can handle pressure with ease. Banner Bearer for the Duke of Gloucester and had the opportunity to meet The Majesty, Princess Anne. Received a Cadet Certificate of Commendation for Bravery within St John Ambulance Cymru. Volunteered at a care home, found great joy in making a positive impact.

Overview

8
8
years of professional experience

Work history

Retail sales supervisor

Morrison's Daily
Trimsaran
02.2024 - Current
  • Motivated sales teams to achieve daily store targets.
  • Led daily operations to maintain smooth store running.
  • Facilitated smooth store operations, performing daily opening and closing functions.
  • Resolved complaints to achieve full customer satisfaction.
  • Cashed up tills and counted takings to balance books at business close.
  • Coached team to deliver top-quality customer service and uphold brand values.
  • Processed deliveries and delegated unpacking, pricing and replenishment tasks to maximise efficiency.
  • Delegated tasks to staff to meet daily service requirements.
  • Attended to customer needs promptly, leading shop teams by example.
  • Monitored sales performance and motivated teams to increase service standards to raise profits.
  • Managed stock levels to maximise sales opportunities.
  • Requested training and development opportunities to build team knowledge and abilities.
  • Led by example in delivering exceptional service, increasing repeat custom.
  • Managed thousands of customers.
  • Managed approximately 10 members of staff.

Cadet leader

St John Ambulance Cymru
Llanelli
10.2023 - Current
  • Maintained professional appearance through uniform care.
  • Trained in basic first aid principles to provide emergency medical assistance.
  • Created vision and goals to empower youth and maximise potential.
  • Collaborated with community to organise fundraising activities or volunteer opportunities for youth members.
  • Carried out thorough risk assessments ahead of fitness activities, prioritising participant safety.

First aider

St John Ambulance Cymru
Llanelli
03.2016 - Current
  • Delivered first aid and medical attention as required at large-scale events.
  • Assessed 1000s of casualty conditions to apply appropriate first aid treatments.
  • Assessed emergency situations and prioritised medical care accordingly.
  • Attended refresher courses in CPR, adult resuscitation and emergency scene management to comply with required training.
  • Remained calm under pressure to professionally handle evolving emergency scenarios.
  • Stabilised injured and unwell patients to prepare for transport to medical facilities.
  • Liaised with authorities including police and paramedics as necessary, communicating key information quickly and concisely.
  • Administered medication to relieve patients' pain and discomfort.
  • Responded to incidents promptly while remaining calm in emergency situations.
  • Assessed patients' vital signs to determine medical care required.
  • Supported events to provide safety and wellbeing of attendees.
  • Attended large events requiring on-site critical care provisions.
  • Supported specialist paramedics in delivering emergency care.
  • Manoeuvred and positioned patients requiring medical intervention.
  • Eased anxiety in members of public by acting as authority figure.

Barista/Waiter

Nonnas Italian café
St Clears
05.2023 - 02.2024
  • Serving over 50 customers per day, preparing and cooking food, dealing with stock and deliveries and maintaining high standard .
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Attended to customer's needs proactively for first-class waiting service.
  • Increased order value by upselling sides, drinks and desserts.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.

Crew Member

McDonald's
St Clears
07.2023 - 01.2024
  • Gained valuable experience, providing excellent customer service and teamwork.
  • Fast paced environment.
  • Developed strong communication skills and learned to handle pressure with ease.
  • Learnt importance of efficiency and attention to detail.
  • Acquired valuable skills and accomplishments.
  • Worked fast and accurately to meet customer needs and service goals.
  • Trained in food safety and hygiene practices.
  • Flexibly took on various roles to support workflow.
  • Operated cash register to take payments and process orders.
  • Addressed questions, concerns and complaints of customers.
  • Assessed food quality before serving 100s of customers to meet high-quality standards.

Pot Washer/Waiter

The Coalhouse
Crosshands
11.2021 - 04.2023
  • Working restaurant's busy kitchen preparing and cooking food and washing pots.
  • Worked front of house serving over 100 customers per day.
  • Honed skills in maintaining cleanliness and organisation.
  • Worked efficiently to ensure smooth flow of operations and supported in delivering high-quality service.
  • Swept and mopped kitchen during and after shifts to maintain cleanliness.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Followed checklists to keep kitchen areas clean, stocked and sanitised.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Barista

Cwtch Y Coed
Crosshands
05.2022 - 12.2022
  • Serving customers refreshments, using coffee machines, preparing food and using various cooking equipment.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Packed and served high volume of orders in busy fast food setting.
  • Trained new team members with positive reinforcement and respectful, motivational coaching, which increased sales by 10%.

Skills

  • Fluent Welsh speaker (written and verbal)
  • Skilled communicator
  • Ability to take on challenges
  • Work well under pressure
  • Customer Service
  • Leadership
  • Employee management
  • Training and Development
  • Staff coaching and development
  • Sales floor management
  • People Management
  • Positive reinforcement
  • Shop floor management

Additional Information

I am a fitness enthusiast who regularly attends the gym to stay in shape and maintain a healthy lifestyle. I possess a wealth of knowledge in the areas of health, fitness, and nutrition, which allows me to make informed choices about my own well-being. Beyond the gym, I have a strong passion for outdoor activities like kayaking, as they provide me with an opportunity to connect with nature and stay active. With my dedication to personal wellness and my keen interest in health, I strive to inspire others to lead a balanced and fulfilling life.























Education

GCSEs : Mathematics, 09/2020 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - C

GCSEs : Mathematics Numeracy, 09/2020 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - C

GCSEs : English Language, 09/2021 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - A

GCSEs : English Literature, 09/2020 - 09/2021

Ysgol Maes Y Gwendraeth - Llanelli, CMN - B

GCSEs : Biology, 09/2020 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - B

GCSEs : Chemistry, 09/2020 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - B

GCSEs : Physics, 09/2020 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - C

BTEC LEVEL 2 : Public Services, 09/2020 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - Pass

BTEC LEVEL 2 : Engineering, 09/2020 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - Pass

GCSEs : Welsh Language, 09/2020 - 09/2021

Ysgol Maes Y Gwendraeth - Llanelli, CMN - B

GCSEs : Welsh Literature, 09/2021 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - C

GCSEs : Welsh Baccalaureate, 09/2020 - 09/2022

Ysgol Maes Y Gwendraeth - Llanelli, CMN - P2



Accomplishments

· Banner Bearer for Duke of Gloucestershire

· Met Princess Anne

· Completed the Grand Prior Award within St John Ambulance Cymru (highest award you can gain as a cadet)

· Duke of Edinburgh Award: completed Bronze and Silver Award and currently working on Gold Award

· Cadet Certificate of Commendation for Bravery in a real-life situation

Timeline

Retail sales supervisor

Morrison's Daily
02.2024 - Current

Cadet leader

St John Ambulance Cymru
10.2023 - Current

Crew Member

McDonald's
07.2023 - 01.2024

Barista/Waiter

Nonnas Italian café
05.2023 - 02.2024

Barista

Cwtch Y Coed
05.2022 - 12.2022

Pot Washer/Waiter

The Coalhouse
11.2021 - 04.2023

First aider

St John Ambulance Cymru
03.2016 - Current

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AIDEN LEE ASTON-MURRAY