Aiden Tracey
Whitstable,Kent
Summary
A results-driven Operational Manager with expertise in trading, data operations, and service delivery within seasonal sports. Skilled in leading teams, developing pricing strategies, and driving operational efficiency. Proven track record in risk management, market optimisation, and client relationship building. Experienced in cross-functional collaboration to align goals with business objectives, ensuring growth and value delivery in fast-paced, high-pressure environments
Overview
15
15
years of professional experience
25
25
years of post-secondary education
Work History
Head of Data Operations and Trading
Sports Information Services (SIS)
London
03.2024 - Current
- Strategic Operational Manager overseeing trading, data operations, and service delivery across seasonal sporting content
- Lead and develop high-performing teams, ensuring efficient daily execution and operational resilience
- Drive long-term improvements through efficiency reviews, structural change, and rota optimisation
- Play a key role in product development, vendor strategy, and cross-functional coordination
- Ensure services deliver commercial value and align with wider business priorities
Head of Racing Trading
Sports Information Services (SIS)
London
03.2022 - 03.2024
- Headed the Racing Trading team, with full responsibility for pricing strategy, market integrity, and service delivery across horse and greyhound racing
- Developed and implemented pricing models aligned with business risk appetite and customer needs, improving margin consistency and competitiveness
- Built strong relationships with key B2B clients, using feedback to shape pricing output and enhance service value
- Led a team of traders, overseeing rota planning, performance management, and continuous upskilling to maintain high operational standards
Racing Trading Manager
Sports Information Services (SIS)
London
09.2017 - 03.2022
- Managed a team of 20 Racing Traders, overseeing daily operations, shift planning, and workload allocation to ensure consistent service delivery
- Acted as the first point of contact for rota queries, holiday requests, and issue resolution, maintaining team cohesion and operational stability
- Ensured optimal pricing strategy by aligning team output with risk appetite, market demand, and commercial objectives
Horse Racing Trader
Sporting Index
London
11.2009 - 09.2017
- Created and managed spread betting horse racing markets, ensuring competitive pricing and market integrity
- Applied risk management strategies to maintain balance between exposure and profitability across a wide range of racing markets
- Conducted customer profiling and tailored risk management approaches to maximize engagement and mitigate liability
Education
Bachelor of Arts - Sociology
Nottingham Trent University
Nottingham 08.2003 - 07.2006
A-Levels - Sociology, Business Studies, History
Gunnersbury Catholic School for Boys
London 09.2000 - 06.2022
Skills
- Operational Management
- Strategic Planning
- Risk Management
- Team Leadership
- Client Relationship Management
- Market Analysis & Pricing Strategy
- Cross-functional Collaboration
- Operational Efficiency
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Timeline
Head of Data Operations and Trading
Sports Information Services (SIS)
03.2024 - Current
Head of Racing Trading
Sports Information Services (SIS)
03.2022 - 03.2024
Racing Trading Manager
Sports Information Services (SIS)
09.2017 - 03.2022
Horse Racing Trader
Sporting Index
11.2009 - 09.2017
Bachelor of Arts - Sociology
Nottingham Trent University
08.2003 - 07.2006
A-Levels - Sociology, Business Studies, History
Gunnersbury Catholic School for Boys
09.2000 - 06.2022
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