Reliable and motivated worker, with an extensive background in customer service. I am a great communicator - whether it be with my work team or customers, with a great attitude, I aim to ensure those in my workspace feel at ease and confident in my knowledge.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Assistant Mechanic
Kw car repairs / DW car repairs
Falmouth CP, Cornwall, England
06.2021 - I currently work here
Assisted senior mechanics in a variety of tasks, including vehicle maintenance, repairs, servicing and inspections.
Contributed to repairing engines, transmissions, and other critical vehicle components.
Maintained workshop cleanliness and organisation, complying with health and safety regulations.
Kept accurate records of all maintenance and repair work conducted.
Removed old oil, replace filters and added correct amount of new oil.
Diagnosed and repaired a wide range of vehicle issues, including engine malfunctions and electrical faults, to maintain optimal performance.
Specialised in the servicing and repair of brakes, suspension systems, and exhausts, enhancing vehicle safety and reliability.
Kept detailed records of all repairs, labour involved and parts used.
Communicated with customers to update on vehicle status and parts requiring attention.
Conducted test drives before and after repair services.
Ran vehicle diagnostics to pinpoint repair requirements.
Conducted MOT preparation work, thoroughly inspecting vehicles to meet strict Department for Transport standards.
Food Production Worker
Wc rowe
Falmouth CP, Cornwall, England
04.2020 - 04.2021
Operated food manufacturing machinery and equipment safely and responsibly, aiding production line efficiency.
Packaged finished products efficiently, ensuring accurate labelling and presentation met company and regulatory requirements.
Picked and packed food with tireless energy and enthusiasm, consistently achieving against despatch deadlines.
Worked with meticulous attention to food safety and hygiene standards, delivering faultless products within compliance regulations.
Wore PPE and followed hygiene principles to prevent cross-contamination.
Closely monitored food production lines for quality standards, promptly removing imperfect goods.
Documented production data accurately, maintaining records of batch numbers, production times and ingredient quantities for traceability.
Adapted to rapidly changing production schedules and product lines, demonstrating flexibility and a commitment to meeting company goals.
Worked in a team of 50+ production line staff, fulfilling daily workload through excellent communication and teamwork.
Monitored temperature controls and cooking times to guarantee optimal product outcomes in line with company standards.
Customer Sales Assistant
Pets at home
Falmouth CP, Cornwall, England
08.2017 - 06.2018
Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.
Adapted communication style to suit diverse customer base, ensuring clarity and understanding of product information.
Shared new products and promotions with customer to encourage sales.
Built displays of items for special promotions and updated signs with correct pricing.
With the small area of fish stocked in the falmouth store, i managed to gain significant knowledge of testing the waters PH, nitrate and ammonia making sure the water is always up to standard.
Education
NVQ Level 2 - Marine engineering
Falmouth marine college
Falmouth CP, Cornwall
09.2017 - 07.2018
Skills
Engine diagnostics
Parts ordering
Customer relationship management
Test driving
Vehicle servicing
Problem solving
Flexibility
Positive attitude
Customer service excellence
Creative thinking
Decision making
Time-management
Safety awareness
Team Leadership
Effective communication
Inspection skills
Interests
Fish keeping - Since my time at Pets at Home, I have really enjoyed independently extending my knowledge in both tropical and marine fish keeping I have been proud to have kept a marine reef tank and have now moved onto currently building up my 5ft Tropical Juwel rio 450 tank
Fishing - During the summer of 2025, I invested in a couple of boats to get myself and partner out on the water to do some fishing This has helped me gain knowledge on the species that live in the cornish waters, as well as helping me become more aware of sea safety