Aidan McCarthy

Newbridge

Summary

Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of tools and methodologies. Committed to improving overall business processes.

Overview

years of professional experience

Work History

Specialist Trader

Flutter Entertainment Plc

Dublin

01.1992 - Current

Generated reports to track performance metrics of team members.
Coordinated with other departments to ensure efficient workflow processes.
Provided technical support for customers in resolving complex issues.
Created training materials for new hires on the company's procedures and policies.
Assisted in developing strategies to increase customer satisfaction levels.
Conducted regular meetings with staff to review progress and address any concerns.
Participated in ongoing training and compliance activities.
Maintained positive working relationship with fellow staff and management.
Identified needs of customers promptly and efficiently.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Implemented strategies to take advantage of new opportunities.

Education

Leaving Certificate -

Moyle Park College

Clondalkin , Dublin

08-1986

Skills

Business reporting
Team performance improvement
Management collaboration
Operational enhancement
System installations
Business Analysis
Workflow Optimization
Business ethics
Operational Efficiency
Problem-solving abilities
Business Intelligence
Cross-functional team leadership

Risk Management
Reliability
Performance Metrics
Multitasking
Set up devices
Experience in leadership
Performance Management
Customer Relationship Management
Adaptability
Key Performance Indicators
Professionalism

References

References available upon request.

Timeline

Specialist Trader

Flutter Entertainment Plc

01.1992 - Current

Leaving Certificate -

Moyle Park College

Similar Profiles

Raul NegreteRaul Negrete
Accounts Payable Team Lead at Flutter Entertainment PlcAccounts Payable Team Lead at Flutter Entertainment Plc
Vaja TkesheliadzeVaja Tkesheliadze
Senior Product Manager at Flutter PLCSenior Product Manager at Flutter PLC
Allison O'RourkeAllison O'Rourke
Sports & Marketing Executive Assistant & Administrative Team Lead at FanDuel, Flutter EntertainmentSports & Marketing Executive Assistant & Administrative Team Lead at FanDuel, Flutter Entertainment
Sreelekshmy PMSreelekshmy PM
OET Interlocuter (Part-time) at Planet EDU Pvt LtdOET Interlocuter (Part-time) at Planet EDU Pvt Ltd
Anthony PiercyAnthony Piercy
Music Industry Content Creator at zone magazineMusic Industry Content Creator at zone magazine