

Airport services professional working in a regulated Heathrow environment supporting international departures. Experienced in passenger check-in, travel document verification, and compliance with airline and immigration requirements. Used to time-critical operations, disruption handling, and maintaining safety and accuracy during peak departures.
• Managed passenger check-in & boarding processes in a dynamic, safety-focused environment.
• Verified travel documentation to ensure compliance with airline & immigration regulations.
• Coordinated operations to support safe & timely departures while delivering exceptional customer service
• Delivered exceptional customer service in a fast-paced retail betting environment at Betfred.
• Handled cash & electronic transactions with accuracy & responsibility.
• Promoted responsible gambling practices while ensuring compliance with company policies.
• Assisted customers with betting terminals and addressed general inquiries effectively
• Delivered exceptional guest service in alignment with Hilton's high standards.
• Efficiently managed food & beverage orders in a dynamic, fast-paced environment.
• Maintained rigorous cleanliness, hygiene & food safety standards.
• Supported restaurant & banquet operations to ensure seamless service delivery
Available upon request