Aidan Chahal Hawson
York,North Yorkshire
Summary
Friendly, reliable, and hardworking Psychology graduate from the University of York, with a BSc in Psychology. Experienced in hospitality and customer-facing roles, including cafe service, bar work, and retail roles. Confident working in fast-paced environments, providing excellent customer service and building positive relationships with both customers and colleagues. Currently seeking full-time or flexible work, including weekends where required.
Overview
4
4
years of professional experience
Work History
Bar Staff
The Little Ale House
York
10.2025 - 01.2026
- Developed strong product knowledge and history, particularly regarding whisky and other spirits, while delivering friendly and efficient customer service.
- Developed strong product knowledge to provide tailored recommendations for customers
- Served alcoholic drinks and managed customer orders, ensuring prompt and accurate service
- Worked in a standing bar, specialising in whisky, serving customers in a hospitality environment.
- Providing a welcoming and professional customer experience
- Maintaining the cleanliness and organisation of the bar area
- Handling payments and till work accurately
- Outlined key responsibilities, enhancing clarity in daily operations
Barista
The Green Cottage Tea Room
Louth, Lincolnshire
01.2022 - 02.2023
- Worked full-time as a barista before beginning university, gaining valuable experience in customer service, teamwork, and working efficiently under pressure.
- Prepared and served a diverse range of hot and cold drinks to meet customer preferences
- Operating the till and handling payments
- Maintained cleanliness and hygiene standards to ensure a safe and welcoming environment
- Serving food while maintaining high presentation standards
- Developed strong communication skills and confidence in customer-facing environments.
- Outlined daily operations to ensure smooth workflow
Customer Service Assistant
Marks & Spencer
Grimsby, Lincolnshire
12.2021 - 01.2022
- Assisted customers with enquiries and purchases, ensuring positive shopping experiences
- Maintained store presentation and organisation to create an inviting environment
- Worked in a fast-paced retail environment, including a busy Christmas period, developing strong organisational skills, teamwork, and resilience under pressure.
- Managing high-pressure situations during peak trading periods
- Outlined daily tasks to enhance operational efficiency
- Working collaboratively in a team environment
Education
A-Levels - Psychology, English, Sociology
Franklin College
Grimsby, NEL01-2023
BSc - Psychology
University of York
York, YOR06-2026
Skills
- Beverage preparation
- Beverage service
- Drink mixing
- Food service
- Till and cash handling
- Sales techniques
- Customer service
- Team collaboration
Timeline
Bar Staff
The Little Ale House
10.2025 - 01.2026
Barista
The Green Cottage Tea Room
01.2022 - 02.2023
Customer Service Assistant
Marks & Spencer
12.2021 - 01.2022
A-Levels - Psychology, English, Sociology
Franklin College
BSc - Psychology
University of York