Aidan Arme
Loughborough,Male
Summary
Customer-focused professional with over two years of experience in customer service and sales. Proven ability to understand customer needs and deliver effective solutions, resulting in increased customer satisfaction. Experienced in fast-paced environments, efficiently managing multiple systems while ensuring high-quality interactions. Strong technical background with proficiency in CRM systems and IT platforms, complemented by a commitment to continuous professional development.
Overview
7
7
years of professional experience
Work History
Customer Sales Advisor
Currys PC World
Loughborough , Leicestershire
08.2024 - 10.2025
- Provided exemplary customer support by identifying and addressing customer needs effectively.
- Demonstrated extensive product knowledge across technology and household appliances to guide customers in effective decision-making.
- Maintained professional telephone manner while resolving customer inquiries.
- Cultivated productivity and communication by balancing remote work and in-office presence in a hybrid work environment.
Trainee Oven Cleaner
Olympic Oven Cleaning
Worked all over ( Travelled to customer ) , Leicestershire
02.2019 - 04.2022
- Communicated with customers to confirm bookings.
- Assisted in resolving scheduling issues efficiently.
- Delivered professional service during customer interactions.
- Handled customer inquiries using effective communication skills.
- Built confidence in managing customer interactions face-to-face and via phone.
- Maintained professionalism while representing the company.
- Developed time management skills for prioritising tasks effectively.
Education
A-Levels - Esports
Loughborough College
Loughborough01-2023
Skills
- Working From Home
- High-volume call handling
- CRM software
- Active listening
- Customer feedback analysis
- Time management
- Customer service excellence
- Customer Service
- Time-management
- Problem-Solving
Timeline
Customer Sales Advisor
Currys PC World
08.2024 - 10.2025
Trainee Oven Cleaner
Olympic Oven Cleaning
02.2019 - 04.2022
A-Levels - Esports
Loughborough College