AIDA KARAI
Limehouse,London
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Speech and language teaching assistant
Phoenix school
London
09.2023 - Current
- Assisted teacher with using support equipment and computers during lessons.
- Applied student assessment information to personalise support for students struggling with assignments.
- Helped teachers with lesson plan development, class preparation and student mentoring, improving overall department attainment.
- Maximised student engagement and receptive learning by educating students using individualised instructional approaches.
- Planned and arranged classrooms to promote learning and student achievement.
- Kept class records current with attendance information and student grades.
- Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
Teaching assistant
Phoenix school
London
01.2022 - 06.2023
- Prepared positive, productive learning environments with engaging wall displays and effective resources.
- Tutored students individually and in small groups to reinforce learning concepts from core subjects.
- Prepared engaging, effective learning materials to boost stimulation and encourage further academic interest.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
Receptionist
Ivy City Gardens
London
09.2021 - 09.2022
- Managing the reservation book and ensuring that tables are set and ready for guests
- Greeting and attending to customers, informing them about the availability of tables and directing them to the tables
- Presenting restaurant menus and helping customers select food/beverages, taking and serving orders
- Answering questions or making recommendations for complementary products
- Maintaining good communication relationship with the restaurant and kitchen/bar staff
- Keeping records of guests, vendors, and other visitors, and maintaining security procedures
- Reduced waiting times through effective time and resource management.
- Offered knowledgeable, friendly support to in-office guests.
- Oversaw office supply orders and replenished stock for staff use.
- Created agendas for meetings, prepared materials and took detailed notes.
- Monitored building security, updated logs and issued visitor badges.
- Wrote professional letters, memos and emails for internal and external business communication.
Merchandiser
Topshop/ Topman
London
05.2019 - 02.2021
- Effectively communicated and coordinated execution of planogram with store management
- Designed interactive and engaging store displays
- Authorised payment of invoices and return of merchandise
- Tracked shipping and weekly and monthly fallout.
- Produced attractive signage for products, offers and sales promotions.
- Analysed sales to identify top-performing products.
- Coordinated in-store displays according to promotional plans outlined by vendors.
Education
BA - Sciences of Nutrition and Dietetics
Alexander Technological Educational Institute
2017
Skills
- Social development
- Student assessments
- Team player
- Class administration
- MS Office proficiency
- Photocopier operation
- Attention to detail
- Customer service
- Data input
- Active listening
Certification
Teaching Assistant
First Aid
Computer(Word, Excel, PowerPoint, Minitab)
Languages
English
Fluent
Greek
Native
Albanian
Fluent
Timeline
Speech and language teaching assistant
Phoenix school
09.2023 - Current
Teaching assistant
Phoenix school
01.2022 - 06.2023
Receptionist
Ivy City Gardens
09.2021 - 09.2022
Merchandiser
Topshop/ Topman
05.2019 - 02.2021
BA - Sciences of Nutrition and Dietetics
Alexander Technological Educational Institute
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