Aida Ba
Reservationist
Walthamstow
Summary
Experienced team leader dedicated to project management, customer satisfaction, and driving business growth. Skilled at motivating teams and negotiating sales to achieve exceptional results. Currently pursuing studies in business and law, leveraging a strong foundation to enhance performance and drive success.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Reservations Agent
Tao Group Hospitality
06.2023 - Current
- Working with OpenTable, Seven rooms and managing 5 high end different restaurants and bookings
- Keeping all booking systems data up to date and organized
- Answering telephone calls and replying to emails
Reservations Agent
Sixes social cricket club
11.2022 - 05.2023
- Working only on Weekends
- I work with Seven rooms and manage 6 different restaurants and bookings
- Keeping all booking systems data up to date and organised
- Answering telephone calls and replying to emails from our guests or clients
Reservationist assistant
Open House London
03.2022 - 11.2022
- Working with OpenTable, Seven rooms and manage all 8 different restaurants and bookings
- Keeping all booking systems data up to date and organised
- Answering telephone calls and replying to emails from our guests or clients
Education
Diploma - Business And Law
Human Sciences: Graduate Business And Law
London, United Kingdom 04.2001 -
Skills
- Service Excellence
- Customer Complaint Resolution
- Customer Service Experience
- Skilled in software
HOBBY
I enjoy traveling as a hobby. It allows me to explore new places, experience different cultures, and meet interesting people.
There's something exciting about discovering unfamiliar destinations, whether it’s a well-planned trip or a spontaneous adventure.
Each journey brings new experiences and memories that I cherish.
Timeline
Reservations Agent
Tao Group Hospitality
06.2023 - Current
Reservations Agent
Sixes social cricket club
11.2022 - 05.2023
Reservationist assistant
Open House London
03.2022 - 11.2022
Diploma - Business And Law
Human Sciences: Graduate Business And Law
04.2001 -
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