Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Ahyan Al-Sami

Bradford,West Yorkshire

Summary

Dedicated professional with a strong focus on goal orientation and exceptional customer service skills. Demonstrates comprehensive product knowledge and effective client communication, ensuring high levels of customer satisfaction. Proven ability to manage time efficiently, contributing to streamlined operations and enhanced productivity. Committed to leveraging skills in a dynamic environment to achieve organisational success.

Overview

3
3
years of professional experience

Work history

Advertising sales representative

Sentinel ePos & Solutions
Cleckheaton, Kirklees
05.2022 - Current
  • Responded promptly to customer queries, resolving concerns efficiently and professionally.
  • Maintained comprehensive knowledge of products services offered by company.
  • Delivered exceptional customer service, leading to repeat business and client retention.
  • Developed customised proposals for clients based on unique requirements.

Takeaway assistant

Pizza Hut
Bradford, West Yorkshire
11.2023 - 12.2023
  • Handled multiple tasks simultaneously, took phone orders, prepared takeaways, managed cash register-demonstrated strong multitasking skills under pressure situations.
  • Demonstrated flexibility in shifts, provided coverage on holidays or busy days when needed most.
  • Communicated effectively with customers over the phone, reduced misunderstandings regarding orders.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.

Pharmacy volunteer

Sahara Pharmacy
Bradford, West Yorkshire
04.2023 - 05.2023
  • Enhanced patient satisfaction by providing efficient service at the prescription counter.
  • Familiarised self with generic names of popular drugs improving communication with pharmacists and customers alike.
  • Organised medication stocks for easier identification and retrieval.
  • Distributed informational materials to inform patients and visitors about available resources.

Education

Certificate of Higher Education - Pharmacy

Swansea University
Swansea
09.2024 -

A-Levels - Mathematics

Beckfoot School
Bradford
09.2022 - 06.2024

A-Levels - Chemistry

Beckfoot School
Bradford
09.2022 - 06.2024

A-Levels - Biology

Beckfoot School
Bradford
09.2022 - 06.2024

Skills

  • Product knowledge
  • Queue management
  • Client communication
  • Time-management
  • Punctuality and reliability
  • Multitasking efficiency

Affiliations

  • Sport
  • Repairing electronics

Timeline

Certificate of Higher Education - Pharmacy

Swansea University
09.2024 -

Takeaway assistant

Pizza Hut
11.2023 - 12.2023

Pharmacy volunteer

Sahara Pharmacy
04.2023 - 05.2023

A-Levels - Mathematics

Beckfoot School
09.2022 - 06.2024

A-Levels - Chemistry

Beckfoot School
09.2022 - 06.2024

A-Levels - Biology

Beckfoot School
09.2022 - 06.2024

Advertising sales representative

Sentinel ePos & Solutions
05.2022 - Current
Ahyan Al-Sami