Summary
Overview
Work history
Education
Skills
Interests
Timeline
Generic

Ahsan Sheikh

Summary

An accomplished administrative professional with 3 years of experience in managing and improving administrative operations to deliver exceptional customer service. Skilled in providing comprehensive administrative support, including managing schedules and records. Adept in leading high-performing administrative teams to ensure effective management of office operations within tight time and resource constraints. Proven ability to establish positive relationships with clients and colleagues. Focused on training and mentoring team members to enhance their work practices and boost overall efficiency.


I am a reliable and self-motivated professional with a strong understanding of administrative management and quality control testing in highly regulated and busy environments. I have excellent communication skills and experience in leading teams of various sizes, with the ability to employ different management styles to achieve the best results. I also have a solid background in IT and program coding. My focus is always on achieving goals and delivering results, with a proven track record of success. I am committed to continuous improvement within my area of expertise .

Overview

5
5
years of professional experience

Work history

Qc Lab Technician

Alba Bioscience Ltd
04.2023 - 09.2023
  • At Quotient, I was responsible for setting up and maintaining laboratory equipment according to the schedules of the scientists.
  • I also had to manage and organize a team of coworkers who depended on me to prepare their experiments.
  • To accomplish this, I made sure to maintain regular communication with all members of the team.
  • As part of my job, I had to work overtime on most days, I arrived early to set up the equipment and often finished late after cleaning the equipment for the next day.
  • Through this experience, I demonstrated my resilience and ability to work long hours
  • While working at the placement, I encountered workplace conflict for the first time, To handle it professionally, I reported the issue to my area manager and was commended for handling the situation maturely
  • Although I managed a team and maintained constant communication, I often had to work alone for extended periods of time, This experience helped me to improve my ability to work independently.

Admin Assistant

RnB Auto
06.2020 - 03.2023
  • At RnB Auto, I had several responsibilities that revolved around providing excellent customer service.
  • My primary duty was to be the first point of contact for customers, where I assisted them with their queries and concerns. This included booking appointments, answering a busy switchboard, and managing documents such as scanning, faxing, and photocopying
  • As part of my role, I acted as a mediator between customers and staff members, where I ensured that all communication was clear and efficient.
  • Through constant communication with customers and colleagues, I developed strong communication skills and a professional attitude, which proved invaluable when working as part of a team
  • In addition to this, I also honed my organizational, time management, and multitasking skills
  • These skills allowed me to manage my workload better and remain calm under pressure
  • I believe that these skills are transferable to any team environment, and I am confident that they can make a positive contribution to any future role
  • Finally, I learned the importance of remaining calm and composed when dealing with difficult, impatient, or upset customers
  • I understood the significance of being polite but firm, which helped me to resolve customer issues effectively.

Warehouse Operative

Amazon
Amazon
03.2019 - 06.2020
  • The job responsibilities consisted of picking, packing, and sorting pallets for transportation and deliveries, using handheld scanners to log inventory, and marking items for restocking.
  • It was a physically demanding role that required walking for 9-10 hours a day.
  • During my time in this position, I learned the value of perseverance while working for an extended period.
  • I also enhanced my practical and technical skills, including attention to detail, meeting deadlines, problem-solving, and working effectively both independently and as part of a team.
  • This placement proved to be critical in teaching me how to manage my workload effectively.

Education

MSc - Biomedical and Molecular Sciences

University of Dundee

B.Sc. Combined Hons - Biomedical Sciences

University of Dundee

HNC - Biological sciences and Microbiology

Fife College

GCSEs -

The Warren School

Skills

  • Resourcing
  • Administrative support
  • Marketing
  • Data entry
  • Management
  • Data analysis
  • Quality control
  • Customer relationship management

Interests

Hobbies , Arts and Crafts Gym Films Food Hiking

Timeline

Qc Lab Technician

Alba Bioscience Ltd
04.2023 - 09.2023

Admin Assistant

RnB Auto
06.2020 - 03.2023

Warehouse Operative

Amazon
03.2019 - 06.2020

MSc - Biomedical and Molecular Sciences

University of Dundee

B.Sc. Combined Hons - Biomedical Sciences

University of Dundee

HNC - Biological sciences and Microbiology

Fife College

GCSEs -

The Warren School
Ahsan Sheikh