Self Employed
Travel and Tourism Industry
Istanbul, Turkey
06.2022 - Current
- Identified add-on sales opportunities by analysing client needs, budgets and preferences.
- Researched accommodation options to provide choices for varying tastes and budgets.
- Explained benefits of purchasing travel insurance with clients to boost Average Transaction Value.
- Maximised sales profits using proven upselling and cross-selling techniques.
- Created and communicated clear, detailed itineraries ahead of travel.
- Advised customers on specific visa and passport requirements.
- Verified customer passports and documentation to travel.
- Processed travel deposit and balance payments accurately, maintaining records of receipt.
- Monitored flight costs and demand to achieve best-possible prices.
- Utilised business travel expertise to design cost-effective corporate trips.
- Resolved complaints, cancellations and refunds with mutually beneficial solutions.
- Liaised with local operators to promptly resolve travel restrictions and delays.