Self Employed Travel and Tourism Industry
Istanbul, Turkey
06.2022 - Current
Identified add-on sales opportunities by analysing client needs, budgets and preferences.
Researched accommodation options to provide choices for varying tastes and budgets.
Explained benefits of purchasing travel insurance with clients to boost Average Transaction Value.
Maximised sales profits using proven upselling and cross-selling techniques.
Created and communicated clear, detailed itineraries ahead of travel.
Advised customers on specific visa and passport requirements.
Verified customer passports and documentation to travel.
Processed travel deposit and balance payments accurately, maintaining records of receipt.
Monitored flight costs and demand to achieve best-possible prices.
Utilised business travel expertise to design cost-effective corporate trips.
Resolved complaints, cancellations and refunds with mutually beneficial solutions.
Liaised with local operators to promptly resolve travel restrictions and delays.
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