Ahmed Mohamed
Eastleigh,hampshire
Summary
I am an enthusiastic individual with a diverse background in customer service and healthcare environments. I demonstrate strong communication abilities through interactions with various professionals and am very eager to contribute and learn while supporting team goals in dynamic settings. I am a very detail-oriented team player with strengths in document management and information organisation. Aiming to Maintain a clean and safe working environment to eliminate risks and direct customer communications to ensure efficient issue resolution and service excellence.
Overview
1
1
year of professional experience
Work History
Work experience at Winchester Hospital
NHS
winchester, hampshire
05.2025 - 05.2025
- Facilitated observation of hospital systems and patient care processes alongside experienced doctors.
- Developed strong communication abilities through active discussions with various doctors on shift.
- Oversaw patient monitoring while absorbing critical skills and life-saving knowledge from medical staff.
Work experience at Nationwide Building Society
Nationwide Building Society
ferndown , dorset
09.2024 - 09.2024
- Resolved customer queries to enhance satisfaction and loyalty.
- Organised documents and files in four cabinets to maintain accessibility and relevance of information.
- Updated posters and leaflets in storefront to enhance visual appeal and ensure accuracy.
- Directed customer phone calls to appropriate teams within nationwide network to ensure efficient issue resolution.
- Collaborated with team members to gain insights into their roles through shadowing activities.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Handled customer concerns and escalated major issues to supervisor.
Education
A-Levels - Business A level, Applied Law, Economics A level
Barton Peveril sixth form college
eastleigh 2025 - Current
GCSEs - Maths, English Science, Business, Commercial art/graphic communication, RS, Geography
Thornden school
chandlers ford 2020 - 2025
Skills
- Team collaboration
- Medical confidentiality
- Document management
- Service quality
- Issue resolution
- Environment safety
- Communication skills
- Problem-solving
- Customer focused
- Task collaboration
- Customer service
- Information organization
Languages
Arabic
Proficient
C2
Interests
- I enjoy playing football for a local team as being in a social environment and being able to creatively work as a team to attempt to succeed engages me and makes me committed to win As well as this I enjoy being active and athletic
Timeline
Work experience at Winchester Hospital
NHS
05.2025 - 05.2025
Work experience at Nationwide Building Society
Nationwide Building Society
09.2024 - 09.2024
A-Levels - Business A level, Applied Law, Economics A level
Barton Peveril sixth form college
2025 - Current
GCSEs - Maths, English Science, Business, Commercial art/graphic communication, RS, Geography
Thornden school
2020 - 2025