Ahmed Meteab

• Leveraged cultural knowledge when translating content in order to preserve intended meaning while maintaining cultural sensitivity.
• Worked closely with subject matter experts on specialized content areas such as finance or healthcare for an accurate understanding of terminology used within specific industries.
• Developed a strong understanding of industry-specific terminology through continuous research and professional development.
• Performed proofreading tasks on translated materials, enhancing clarity and eliminating errors for polished final products.

Junior IT Support Technician (Self-Study & Projects) London, UK | April 2024 – Present

• Engineered a robust multi-OS lab environment (Windows Server, Linux VMs) to mirror enterprise networks.
• Established and managed a local Active Directory domain controller, overseeing 50+ user accounts and 15+ group policies to fortify security and access control for simulated users.
• Administered Linux servers remotely via SSH, automating daily backups and critical system updates with bash scripts, achieving 99% data integrity in rigorous testing.
• Analyzed network traffic using Wireshark across a personal lab, pinpointing and resolving 3 key bandwidth bottlenecks that significantly optimized SOHO network performance.
• Executed comprehensive vulnerability assessments with Nessus Tenable on a test network, proactively identifying and patching over 10 critical vulnerabilities across diverse operating systems.
• Performed advanced hardware diagnostics and repairs, including the meticulous replacement of faulty components and strategic installation of upgrades (e.g., RAM, storage units). This notably involved successfully executing a laptop LCD monitor replacement to restore full functionality.

• Delivered real-time English-Arabic interpretation in high-pressure clinical and legal environments
• Maintained 100% confidentiality standards while ensuring accurate medical terminology translation, directly supporting client work precision and outcomes
• Successfully managed multiple concurrent assignments while maintaining interpretation quality

• Provided daily IT support to 100+ staff and students across Windows, macOS, and mobile devices
• Troubleshot common endpoint issues including network connectivity, printer setup, and basic CCTV support
• Assisted with rollout of new device allocation system, learning project management fundamentals
• Supported IT infrastructure maintenance and gained experience with vendor coordination
• Created user guides and provided basic training on new technologies