Ahmed Maki
Windsor,England
Summary
Driven Civil Graduate Engineer with strong foundation in problem-solving and analytical thinking. Proficient in AutoCAD and project management, coupled with strong communication skills. Poised to contribute innovative solutions and support successful project delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CCTV operator
Charted institute of marketing
Windsor, England
12.2022 - Current
- Enhanced team communication by effectively liaising with colleagues during shift changes.
- Operated 3 complex surveillance systems to ensure optimal functioning and coverage.
- Maintained high level of vigilance whilst monitoring CCTV screens for irregular activities.
- Managed data storage efficiently to preserve vital surveillance footage for future use.
Door supervisor
Tango
Windsor , England
01.2021 - 02.2022
- Monitored CCTV systems, identifying potential threats or disturbances.
- Maintained order with effective crowd control techniques.
- Used conflict resolution skills to diffuse tense situations.
- Carried out 2 different checks on fire doors regularly, ensuring compliance with safety regulations.
Customer service
Windsor Daniel
Windsor , England
02.2019 - 09.2021
- Delivered excellent customer service for enhanced guest loyalty.
- Delivered excellent customer service, building strong client relationships also increased sales by10%.
- Provided exceptional customer service, exceeding customer expectations.
- Implemented customer service initiatives; improved tenant relations.
Education
Certificate of Higher Education - Civil Engineering
University of West London
London07.2025
A-Levels - Physics
Windsor boys school
Windsor 08.2021
Skills
- Physical security principles
- CCTV camera installation
- Monitoring equipment
- Multitasking mastery
- Digital footage review
- Reliable alertness levels
- Vigilance maintenance
- Resilient nature
- Patience under pressure
- Customer Service
- Communication skills
- Cultural awareness
- Team Leadership
- Strategic planning
- Conflict Resolution
Languages
Arabic
Advanced
C1
Certification
- Certified Information Systems Security Professional
Timeline
CCTV operator
Charted institute of marketing
12.2022 - Current
Door supervisor
Tango
01.2021 - 02.2022
Customer service
Windsor Daniel
02.2019 - 09.2021
Certificate of Higher Education - Civil Engineering
University of West London
A-Levels - Physics
Windsor boys school
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