Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic

AHMED ELGIZOULI

Leeds

Summary

Motivated associate eager to enhance skill set and offer high-value administrative support in legal environments. Respectable knowledge of legal terminology and thrive in fast paced environments with exceptional attention to detail and time-management skills.

Overview

6
6
years of professional experience

Work history

Legal recoveries associate

Overdales Solicitors
Leeds , West Yorkshire
07.2024 - Current
  • Provided effective client support by establishing facts and advising on available legal options.
  • Strategised arguments to successfully present client positions.
  • Actively listened to customers' concerns and calmly reassured them of next steps in recovery process.
  • Resolved client queries and outstanding debts to maintain positive customer relations.
  • Followed company protocols to keep sensitive and financial information secure.
  • Handled financial transactions, creating and filing accurate records.
  • Adapted payment plans to suit individual financial situations.
  • Maintained records on diary notes and debt status codes to support customer account accuracy.

Fused Sales Executive

Oneutilitybill
05.2023 - 10.2023
  • Ensured accuracy in contracts, documents and kept up to date client communications
  • Conducted market research and competitor analysis to drive sales
  • Solving customer issues by own ethical means
  • Communicating with a variety of demographics and tailoring communication methods to convey crucial information
  • Learnt to be adaptable and have a goal oriented mindset by setting to work towards objectives/deadlines.

Recruitment Consultant

Manpower
Newcastle Upon Tyne
03.2022 - 02.2023
  • The role involved assisting employers to identify, select and recruit staff for their vacancies, and help individuals find and gain appropriate employment
  • Handled end to end recruitment process, ensuring smooth and swift transactions from initial advert to job offer
  • Maintained high suitability standards through diligent screening, interview and assessment processes
  • Optimised recruitment selection process to improve efficiency
  • Coordinated reference and background checks for compliance with right to work guidelines
  • Successfully placed candidate in long term or short term roles, exceeding company onboarding targets.

Sales assistant

Warren James
Gateshead
03.2022 - 07.2023
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Accepted and processed cash, card and mobile payments.

Store assistant

Harrogate International Centre
Harrogate
07.2018 - 02.2020
  • Managed customer complaints with prompt, mutually beneficial resolutions
  • Maintained spotless store presentation
  • Handled complaints calmly and professionally, minimising conflict and maintaining customer satisfaction.

Education

BSC Degree - Law

Northumbria University
Newcastle upon Tyne

Skills

  • Decision making
  • Interviewing skills
  • Excel Database maintenance
  • Event coordination
  • Electronic file management
  • Leadership
  • Multilingual

Languages

Arabic
NATIVE LANGUAGE
Arabic
Intermediate
B1
English
Upper intermediate
B2

Custom

References available on request.

Timeline

Legal recoveries associate

Overdales Solicitors
07.2024 - Current

Fused Sales Executive

Oneutilitybill
05.2023 - 10.2023

Sales assistant

Warren James
03.2022 - 07.2023

Recruitment Consultant

Manpower
03.2022 - 02.2023

Store assistant

Harrogate International Centre
07.2018 - 02.2020

BSC Degree - Law

Northumbria University
AHMED ELGIZOULI