AHMED AL RIKABI
Manchester
Summary
An experienced and target driven business and account manager with a degree in Modern Language, Business & Management. Skilled in team leadership, relationship management, business development and customer service, with a proactive approach to identifying opportunities and delivering results. Experienced in managing operations, developing teams and building strong relationships with customers and stakeholders.
Overview
10
10
years of post-secondary education
8
8
years of professional experience
Work history
Co-Owner
Alabama's Fried Chicken
2025.02 - Current
- Oversaw daily business operations and enhanced customer service
- Implement improvements to operations , menu & customer experience
- Lead marketing & promotional activities to drive sales
- Introduced online delivery platform to develop new revenue streams to maximise sales during quiet periods
- Managed recruitment, training, and performance evaluation of staff
- Oversaw inventory management processes to ensure stock availability, purchasing & supplier negotiations
- Reviewed financial data to ensure compliance with budget constraints and optimise overall business performance
Regional Account Manager
Secure Trust Bank - V12 Finance
2024.05 - 2025.04
- Manage 25 active consumer finance and stock funding accounts around the north west.
- Increased total facility from £940,000 to £1.6 Million.
- Increased first string consumer finance dealers from 2 to 11.
- Coordinated appointments and tasks to optimise time management. a month in advance to ensure every opportunity is targeted and presented effectively.
- Organised marketing days at auctions including Wilson’s and Aston Barclay to enhance brand visibility.
Business Manager
DSG Finance
2023.05 - 2024.05
- Established relationships with new dealerships and negotiated commission structures, exceeding expectations for active accounts.
- Coordinated multiple finance journeys, ensuring satisfaction for customers, dealerships, and lenders.
- Served as key contact for new dealerships, ensuring smooth onboarding and addressing inquiries promptly.
- Consistently top of subprime group sales chart. Achieving 1st and 2nd place as well as the highest conversion rate of 41% all in the first quarter of 2024.
- Credibility checking dealerships via the FCA website, Creditsafe, companies house and online reviews.
- Gained recognition with "The DSG way of life" trophy in September 2023 for consistently considering the bigger picture.
Senior Sales Executive
Zuto
2022.01 - 2023.05
- Increased team sales by 17% from the previous quarter by creating daily call coaching classes for team members helping them improve on call structure, fact find and closure.
- Managed pipeline of clients, simplified complex finance products, delivered tailored packages to exceed client expectations.
- Established bi-weekly sales and service calls with dealerships and lenders, maintaining relevance and competitiveness for consumers.
- Analysed market trends, including supply and demand, to inform strategic decision-making.
Sales Executive
Zuto
2021.05 - 2022.01
- Averaged 128% to target throughout Sales Executive role.
- Employee of the month achieved multiple times due to consecutive top target performances and multiple 5 star reviews.
- Conducted performance reviews for team members to assess their strengths and improvement areas.
- Applied a commercial mindset to align outcomes for consumers, dealerships, and commercial partners.
- Awarded "Best attitude to work" at the 2021 annual ball for positive, consistent and resilient persona.
Fleet Manager
Enterprise Holdings
2019.11 - 2021.05
- Expanded the branch's car fleet from 98 to 140 vehicles within the first 3 months.
- Created a service strategy which maintains a consistent monthly average corporate service score of 95.6% for the last 5 months.
- Coordinated logistics for staff and vehicles, ensuring efficiency in a dynamic environment.
- Analysing corporate accounts spends and habits to ensure they are using the most effective mobility solution we offer. This data is used in quarterly meetings to pitch hourly, short and long term hire options.
- Oversaw 8 graduate employees, developed KPIs and SMART goals, and facilitated professional development.
Managment Trainee
Enterprise Holdings
2018.12 - 2019.11
- Awarded "Corporate Branch Champion" for achieving the most business leads, resulting in 34 new business accounts in March 2019.
- Point of contact for over 50 business accounts ensuring their sales and service needs are met if not exceeded.
- Maintained an average sales KPI of 63% over the company's set individual target consisting of, fuel usage, upgrades, excess protection and roadside assistance sales.
- Handling insurance claims, identifying non-fault accidents and liaising with claims managers and insurance companies to maximise revenue.
Education
Bachelor of Modern Language, Business and Managment - Arabic
University of Manchester
2014.09 - 2018.05
A Levels - undefined
Xaverian College
2011.09 - 2014.05
GCSE’s -
Burnage Academy
2007.09 - 2011.07
Skills
- Sales
- Business Development
- Financial Analysis
- Operational Efficiency
- Risk assessment
- Microsoft Office Literate
- Multilingual - Arabic & English
- Commercial Minded
- Team Player
CONTACT INFO
- 07462192960
- 160 Lloyd Street Sout, Manchester, M14 7DY
- Ahmed_rikabi@hotmail.co.uk
- Linkedin.com/in/ahmed-al-rikabi-89786a178
ADDITIONAL INFORMATION
- Having grown up within a family business setting, possessing a natural business mindset and passion for developing small businesses I have helped other small business owners within my community to help improve fundamental areas such as advising and setting business rates, food health and safety inspections and advertising campaigns.
- When I was 16, I started my own online business importing and selling business stationary. I achieved a gross profit of £3000 over the course of 2 summers. Tailored stock orders helped me to engage in negotiation skills as well as learning reliability and responsibility from a young age.
Timeline
Co-Owner
Alabama's Fried Chicken
2025.02 - Current
Regional Account Manager
Secure Trust Bank - V12 Finance
2024.05 - 2025.04
Business Manager
DSG Finance
2023.05 - 2024.05
Senior Sales Executive
Zuto
2022.01 - 2023.05
Sales Executive
Zuto
2021.05 - 2022.01
Fleet Manager
Enterprise Holdings
2019.11 - 2021.05
Managment Trainee
Enterprise Holdings
2018.12 - 2019.11
Bachelor of Modern Language, Business and Managment - Arabic
University of Manchester
2014.09 - 2018.05
A Levels - undefined
Xaverian College
2011.09 - 2014.05
GCSE’s -
Burnage Academy
2007.09 - 2011.07