Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Ahmed Alarab

Romford,London

Summary

Hard-working manager with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Passionate leader with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

19
19
years of professional experience
10
10
years of post-secondary education

Work history

Manager of operations

Nationwide
Harrow, City of London
06.2023 - Current
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Controlled resources by department or project and tracked use in Microsoft apps.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Monitored health and safety measures for guaranteed compliance.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Developed plans and strategies to promote continuous improvement.
  • Delivered high-quality results within budget and timeframe targets.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Applied positive customer service approach to increase satisfaction levels.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Handled chemicals and waste in line with COSHH regulations.
  • Created and maintained displays and signs.
  • Completed opening and closing procedures, from product replenishment to budget control.

Administrator

Bashdar LTD
Manchester, City of London
04.2018 - Current
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Oversaw database to maintain updated records and accuracy.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Operations manager

Mohanad Group
Warsaw, Poland
12.2012 - 02.2018
  • Analysed financial data to track and achieve budget targets.
  • Reduced costs and improved operations by analysing processes and customer feedback.
  • Received and processed stock using inventory management system.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Successfully delivered on tasks within tight deadlines.
  • Carried out day-to-day duties accurately and efficiently.

Operations manager

KBR Company
Erbil, Iraq
12.2010 - 11.2012
  • Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
  • Led overall direction, coordination and evaluation of department functions.
  • Analysed financial data to track and achieve budget targets.
  • Managed and motivated high-performing teams for successful KPI attainment.

Director

Concordia Organisation for UN
Erbil, Iraq
02.2008 - 12.2010
  • Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Addressed customer issues with compassion and professionalism, ensuring successful resolution.
  • Implemented company policies and legal guidelines.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Provided strategic insights for informed decision-making to board of directors.

Banker

WARKA BANK
Erbil, Iraq
02.2005 - 11.2008
  • Advised customers on investment opportunities to maximise savings potential.
  • Processed accurate retail, commercial and personal deposits and advised on available funds.
  • Built positive customer relationships to increase account satisfaction and loyalty.
  • Promoted bank products and services to maximise customer investments.
  • Prepared legal documents and prospectuses to facilitate investment deals.
  • Organised transfers to move money between customer accounts, between customers, and between businesses.
  • Processed tickets, chips and coins, handling large sums of money.

Education

Certificate of Higher Education - General

Mustafa Juad School
Baghdad, Iraq
08.1993 - 05.1996

Bachelor of Science - IT

Mamoon University
Baghdad, Iraq
09.1997 - 08.2004

Skills

  • Operational support
  • Logistical planning
  • Complex resource management
  • Facility management
  • Strategic planning
  • Contract management
  • Multilingual
  • Payroll administration
  • Budget projections
  • Financial auditing
  • Employee management
  • Dataflow oversight
  • Building site supervision
  • Event supervision
  • Emergency assistance
  • Accident and incident investigation
  • Quality control testing
  • Inspection reports
  • Time management
  • Team building
  • Leadership

Languages

English
Fluent
Arabic
Native
Polish
Elementary

Timeline

Manager of operations

Nationwide
06.2023 - Current

Administrator

Bashdar LTD
04.2018 - Current

Operations manager

Mohanad Group
12.2012 - 02.2018

Operations manager

KBR Company
12.2010 - 11.2012

Director

Concordia Organisation for UN
02.2008 - 12.2010

Banker

WARKA BANK
02.2005 - 11.2008

Bachelor of Science - IT

Mamoon University
09.1997 - 08.2004

Certificate of Higher Education - General

Mustafa Juad School
08.1993 - 05.1996

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Ahmed Alarab