Ahmed Ahmed
Direct Sales
London,London
Summary
Proven track record in enhancing customer loyalty and streamlining operations, demonstrated at Moxie marketing through effective complaint resolution and critical thinking. Skilled in negotiation and creative problem-solving from my experience in learning property sourcing with kingsriver course. I excel in transforming challenges into opportunities, significantly contributing to team success and client satisfaction.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Sainsbury's
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Warehouse Operative
Bakkavor
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Used forklifts and pallet jacks to relocate products.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
Direct Sales
Moxie Marketing Services LLC
11.2023 - 11.2024
- Increased sales revenue by implementing effective direct sales strategies and fostering strong relationships with clients.
- Assisted in training new hires on company products, policies, and best practices in direct sales consulting.
- Streamlined administrative tasks such as processing payments and updating client profiles, allowing for increased focus on direct sales efforts.
- Strengths in turning over objections and blocks & building rapport
Education
A Levels - Business Studies, Sociology
Milton Keynes Academy
Milton Keynes 06.2020
Skills
Creative problem solving
Timeline
Direct Sales
Moxie Marketing Services LLC
11.2023 - 11.2024
Customer Service Representative
Sainsbury's
Warehouse Operative
Bakkavor
A Levels - Business Studies, Sociology
Milton Keynes Academy
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