Ahmed Agha
Hounslow
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Advisor
Halfords
04.2023 - Current
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Boosted sales revenue with upselling techniques and comprehensive product knowledge.
- Maintained high-quality service standards, ensuring positive customer feedback.
- Collaborated with team members to achieve monthly targets and improve overall performance.
- Developed rapport with customers, fostering long-term relationships and repeat business.
- Provided exceptional support during peak periods or staff shortages, maintaining high levels of productivity.
- Described product highlights and benefits to help guide purchasing decisions.
Education
Master of Science - Mechanical Engineering
University of East London
Royal Docks, United Kingdom05.2024
Bachelor of Science - Mechanical Engineering
Muffakhamjah College of Engineering And Technology
Hyderabad, India 06.2022
Skills
- Career Planning
- Presentations and public speaking
- Time Management
- Critical Thinking
- Organizational Skills
- Problem-solving aptitude
- Goal Setting
- Teamwork and Collaboration
- Task Prioritization
- Multitasking
hobbies
- Working out
- Swimming
- Self-Care
- Cycling
- Travel
Languages
Urdu
Native language
English
Proficient
C2
Timeline
Advisor
Halfords
04.2023 - Current
Master of Science - Mechanical Engineering
University of East London
Bachelor of Science - Mechanical Engineering
Muffakhamjah College of Engineering And Technology
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