AHMED ABDULMUGHNI
Eccles,Manchester
Summary
As a confident and responsible individual, I am eager to secure employment in a fast-paced customer service environment where I can effectively utilise my interpersonal skills. I am an exceptional multitasker who thrives in both independent and collaborative settings. I am adept at managing time effectively when handling multiple responsibilities. I am motivated to take on new challenges and environments to enhance my skills and accumulate valuable work experience. I am adept at assuming challenging new roles, leveraging my interpersonal skills, collaboration abilities, and problem-solving expertise. I am driven to deliver exceptional service and consistently achieve high-quality results.
Overview
4
4
years of professional experience
Work history
Specialist
Apple
Manchester
08.2025 - Current
- Built a great relationship with creatives in extending customer experience with Today at Apple and Demos.
- Delivered a one to many interactions during set up, making sure no one is left behind or confused.
- Informing customers about Apple intelligence and features that come with the product, tailoring experience to their needs and preference.
- Promoting small businesses growth by introducing customers to apple's businesses team.
- Helped waiting times and traffic flow by booking people in to be seen by the sales team.
- Ensured clear communication between set up and sales team so customers are at the right step and place.
- Used resources available to restock to help maintain store appearance and assist the team members in preparing for the next day.
Sales assistant
Schuh
Manchester
11.2024 - 01.2025
- Processed transactions efficiently and accurately.
- Assisted in the setup and maintenance of merchandise displays.
- Managed customer inquiries and provided prompt and accurate information on products, leading to an increase in customer satisfaction ratings.
- Utilised strong communication skills to build rapport with customers, resulting in repeat business and improved relationships.
- Assisted customers with product selections, enhancing their shopping experience.
- Maintained an organised stockroom to aid quick product retrieval.
Assistant
Yemeni community association
Manchester
05.2022 - 01.2025
- Strong organizational and time management skills
- Attention to detail and ability to follow instructions accurately
- Physical stamina and ability to perform manual labor
- Good communication skills and able to work independently or as part of a team
- Maintain cleanliness of common areas such as hallways, lobbies, and break rooms
- Assisted with minor repairs and maintenance duties, ensuring a safe environment for staff and visitors.
- Help a team of over 10 teachers during study sessions
- Covered study sessions due to teachers absents.
Skills
- Inventory management
- Customer service
- Problem-solving
- Cleanliness maintenance
- Communication skills
- Time management
- Transaction processing
- Adaptability
LANGUAGES
English
Arabic
HOBBIES
Reading, Chess, Volunteering, Fitness Training
Accomplishments
- Became part of senior leadership team in Salford City Academy in year 10 and 11.
- Became Deputy Head Boy and work with other prefects to organise and set up school activities and parent evenings.
- Became a part of the High Achievers scheme in high school and graduated with top grades.
- Took parts in speeches and spreading of information and inform other students about upcoming news.
- Volunteered for local charities and community center.
- Completed STEM leaders program and achieved first place.
- Received multiple awards: Principle Award, REACT values (Responsibility, Excellence, Aspiration, Commitment, Teamwork), 100% Attendance. Subject awards: Science, English, Mathematics etc.
Timeline
Specialist
Apple
08.2025 - Current
Sales assistant
Schuh
11.2024 - 01.2025
Assistant
Yemeni community association
05.2022 - 01.2025