Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ahmad Mansur Ahmad

Guildford

Summary

With a Master's in Financial Technology and Policy and a BSc in Management, I bring a proven track record of enhancing operational efficiency and stakeholder engagement. At Cancer Research, I significantly boosted warehouse productivity and donor engagement through meticulous attention to detail and strong interpersonal skills. My experience includes optimizing processes at Amazon and enhancing customer loyalty at Sahad Stores, showcasing a unique blend of analytical expertise and exceptional client service.

Overview

6
6
years of professional experience

Work History

Warehouse Assistant

Cancer Reasearch
04.2024 - Current
  • Prepared orders for shipment by picking, packing, and pricing merchandise to be sent to various stores.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Process Gift Aid claims to maximize donations for the charity.
  • Registering new donors in the system to ensure accurate tax status verification to facilitate increased fundraising through tax-efficient giving.
  • Accurately process more than 100 new individuals into the Gift Aid program, ensuring precise data entry and compliance with regulations at any giving time.
  • Ensuring that donated items from Gift Aid contributors were correctly attributed to the respective donors, maintaining accurate records for tax purposes.
  • Efficiently processed up to 20 shop packs daily, each valued at an average of £650, for distribution to various stores to meet sales targets.
  • Trained volunteers on sorting, processing, and ticketing items, enhancing operational efficiency and maintaining quality standards.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Participated in ongoing training opportunities to stay current on industry best practices and enhance overall performance as a Warehouse Assistant.
  • Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.

Warehouse Assistant

Amazon
12.2023 - 01.2024
  • Prepared and staged bags for shipment, optimizing workflow and reducing delays.
  • Sorted and diverted packages to the correct clusters for streamlined distribution.
  • Accurately picked around 2500 parcels and placed them in designated aisles, maintaining organized inventory.
  • Stowed packages in the correct locations, ensuring easy retrieval and minimizing errors.
  • Utilized inventory management systems to ensure precise placement and tracking of parcels, facilitating accurate and efficient distribution.

Assistant Manager Intern

AA RANO OIL
05.2019 - 08.2019
  • Managed day-to-day operations at AA Rano fuel station, ensuring smooth and efficient functionality.
  • Led a team of 30, overseeing adherence to operational and safety protocols, and conducting regular safety drills to ensure compliance with industry standards.
  • Worked closely with the maintenance team to ensure equipment functionality, effectively minimizing downtime.

Store Assistant

Sahad Stores
06.2018 - 07.2018
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
  • Collaborated with team members to ensure seamless operations during peak hours and special events.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Located merchandise across various stores to address customer needs.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Master of Science - Financial Technology & Policy

University of Surrey
United Kingdom
11.2023

Bachelor of Science - Management

University of Stirling
United Kingdom
11.2021

Skills

Timeline

Warehouse Assistant

Cancer Reasearch
04.2024 - Current

Warehouse Assistant

Amazon
12.2023 - 01.2024

Assistant Manager Intern

AA RANO OIL
05.2019 - 08.2019

Store Assistant

Sahad Stores
06.2018 - 07.2018

Master of Science - Financial Technology & Policy

University of Surrey

Bachelor of Science - Management

University of Stirling
Ahmad Mansur Ahmad