Ahmad Mansur Ahmad
Guildford
Summary
With a Master's in Financial Technology and Policy and a BSc in Management, I bring a proven track record of enhancing operational efficiency and stakeholder engagement. At Cancer Research, I significantly boosted warehouse productivity and donor engagement through meticulous attention to detail and strong interpersonal skills. My experience includes optimizing processes at Amazon and enhancing customer loyalty at Sahad Stores, showcasing a unique blend of analytical expertise and exceptional client service.
Overview
6
6
years of professional experience
Work History
Warehouse Assistant
Cancer Reasearch
04.2024 - Current
- Prepared orders for shipment by picking, packing, and pricing merchandise to be sent to various stores.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Process Gift Aid claims to maximize donations for the charity.
- Registering new donors in the system to ensure accurate tax status verification to facilitate increased fundraising through tax-efficient giving.
- Accurately process more than 100 new individuals into the Gift Aid program, ensuring precise data entry and compliance with regulations at any giving time.
- Ensuring that donated items from Gift Aid contributors were correctly attributed to the respective donors, maintaining accurate records for tax purposes.
- Efficiently processed up to 20 shop packs daily, each valued at an average of £650, for distribution to various stores to meet sales targets.
- Trained volunteers on sorting, processing, and ticketing items, enhancing operational efficiency and maintaining quality standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Participated in ongoing training opportunities to stay current on industry best practices and enhance overall performance as a Warehouse Assistant.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
Warehouse Assistant
Amazon
12.2023 - 01.2024
- Prepared and staged bags for shipment, optimizing workflow and reducing delays.
- Sorted and diverted packages to the correct clusters for streamlined distribution.
- Accurately picked around 2500 parcels and placed them in designated aisles, maintaining organized inventory.
- Stowed packages in the correct locations, ensuring easy retrieval and minimizing errors.
- Utilized inventory management systems to ensure precise placement and tracking of parcels, facilitating accurate and efficient distribution.
Assistant Manager Intern
AA RANO OIL
05.2019 - 08.2019
- Managed day-to-day operations at AA Rano fuel station, ensuring smooth and efficient functionality.
- Led a team of 30, overseeing adherence to operational and safety protocols, and conducting regular safety drills to ensure compliance with industry standards.
- Worked closely with the maintenance team to ensure equipment functionality, effectively minimizing downtime.
Store Assistant
Sahad Stores
06.2018 - 07.2018
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Collaborated with team members to ensure seamless operations during peak hours and special events.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Located merchandise across various stores to address customer needs.
- Remained calm and composed in tense situations involving angry or upset customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
Education
Master of Science - Financial Technology & Policy
University of Surrey
United Kingdom11.2023
Bachelor of Science - Management
University of Stirling
United Kingdom11.2021
Skills
Attention to Detail
Time Management
Warehouse Safety
Packaging and Labeling
Problem-Solving
Policy Adherence
Loss Prevention
Multitasking
Active Listening
Interpersonal Skills
Critical Thinking
Adaptability
Self Motivation
Reliability
Clear Communication
Client Service
Goal-Oriented
Positive Attitude
Computer Skills
Team Leadership
Problem Resolution
Customer Relationship Management
Analytical Thinking
Task Delegation
Task Prioritization
Continuous Improvement
Timeline
Warehouse Assistant
Cancer Reasearch
04.2024 - Current
Warehouse Assistant
Amazon
12.2023 - 01.2024
Assistant Manager Intern
AA RANO OIL
05.2019 - 08.2019
Store Assistant
Sahad Stores
06.2018 - 07.2018
Master of Science - Financial Technology & Policy
University of Surrey
Bachelor of Science - Management
University of Stirling