Ahmad Nawaz
Manshera
Summary
Driven professional with a keen eye for accuracy and a proactive approach to problem-solving. Demonstrates strong organizational and communication skills, with background in managing financial records and customer interactions. Aims to enhance billing processes and ensure seamless financial operations for the organization.
A detail-oriented team player demonstrates strong work ethic and professional integrity. Owns responsibilities and is well versed in accounting department processes. Reliable professional expert in accounting principles and tax.
Overview
4
4
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Billing Executive
BellMedEx
Rawalpindi, Punjab
01.2023 - Current
- Maintain and update patient billing records, including demographic information, insurance details, and outstanding balances.
- Generate and process accurate invoices for medical services rendered, ensuring all charges reflect patient treatment, consultations, and procedures.
- Updated records in the system to keep account totals correct and current.
- Resolved billing queries using stored customer records.
Generated and sent invoices to clients for payment. - Contacted clients with unpaid invoices to seek payment.
- Attended billing-focused meetings to develop new collection methods to recover unpaid bills.
- Verified accounting records, following up on outstanding transactions.
- Worked under the guidance of accountants to prepare financial data in the correct formats.
- Handled sensitive client information confidentially, maintaining trust among clientele.
- Escalated complex billing issues to senior teams for closure.
Sales Representative officer
Mars BPO
Rawalpindi, Punjab
01.2022 - 01.2023
- Negotiated pricing and service terms with potential clients, ensuring mutually beneficial agreements and successful deal closures.
- Monitored sales performance and maintained accurate records of client interactions, sales activities, and pipeline status.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Delivered high sales performance within budget to strict deadlines and targets.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Participated in team-building activities, promoting a harmonious work environment.
Customer sales representative
Next generation
Rawalpindi, Punjab
01.2021 - 01.2022
- Addressed customer inquiries, resolved complaints, and offered solutions to ensure a positive experience throughout the sales process.
- Resolved customer concerns promptly to maintain satisfaction.
- Provided feedback from customers to management for continuous improvement efforts.
- Cultivated strong relationships with customers to enhance loyalty.
- Addressed customer questions, alleviating concerns and doubts.
- Built lasting relationships with clients through customer service interactions.
- Processed orders quickly and accurately, ensuring seamless checkout process.
Education
BS Hons - Agriculture
Hazara University
Mansehra Pakistan 09.2017 - 07.2021
HSSC - Pre-Medical
Sky International School and College
Mansehra Pakistan 03.2014 - 06.2016
SSC - Pre-Medical
Pakistan National Public School
Mansehra Pakistan 02.2004 - 03.2014
Skills
- Financial analysis
- Invoice preparation
- Data management
- Advanced multitasking
- Time-management
- Effective communication
- Attention to Detail
- Customer service excellence
- Critical thinking
- Stress resilience
Languages
English
Fluent
Urdu
Native
Certification
Enterprise Development Training, Hashoo Enterprise, 01/01/21
Microsoft Office Specialist, Satya Nadella CEO, 01/01/18
References
References available upon request.
Timeline
Billing Executive
BellMedEx
01.2023 - Current
Sales Representative officer
Mars BPO
01.2022 - 01.2023
Customer sales representative
Next generation
01.2021 - 01.2022
BS Hons - Agriculture
Hazara University
09.2017 - 07.2021
HSSC - Pre-Medical
Sky International School and College
03.2014 - 06.2016
SSC - Pre-Medical
Pakistan National Public School
02.2004 - 03.2014
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