Ahmad Dawood

• Verified age for restricted product sales, maintaining compliance with legal standards.
• Assisted customers with queries, improving shopping experience.
• Monitored self-checkout machines regularly, reducing instances of theft or mis-scanning.
• Balanced cash drawer at the end of shifts, ensuring accuracy in accounts.
• Kept calm under pressure whilst dealing with long queues or difficult customers.

Gained valuable customer service and cash-handling experience as a till operator, developing strong communication skills and attention to detail. Learned how to stay calm under pressure, manage queues efficiently, and ensure accurate transactions—all while maintaining a friendly and professional attitude.

• Forged relationships with key industry stakeholders for improved market understanding.
• Spearheaded initiatives that promoted the company's products and services.
• Identified potential leads to maximise conversion rates.

As a Business Development Representative, I gained hands-on experience in client engagement, lead generation, and effective communication. I had the opportunity to attend Young Professionals meetings, where I networked with industry leaders and spoke with professionals at firms like Goldman Sachs—enhancing my understanding of corporate culture, career pathways, and professional standards in high-level business environments.

• Ensured cleanliness of restaurant area with regular sweeping and wiping.
• Demonstrated proficiency in using Point of Sale systems for accurate billing.
• Helped reduce waiting times by swiftly clearing tables after use.
• Relayed feedback from customers to management for continuous improvement.

This was one of my first jobs actually and I extremely loved it as a waiter. It was a very lively restraunt and sometimes on the weekend it would get really chaotic, however I developed excellent communication skills, the ability to stay calm under pressure, and learned how to multitask effectively in a fast-paced environment. One thing I wish I had improved was asking for help earlier during overwhelming shifts—I’ve since learned the value of teamwork and speaking up when needed.