Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ahlem Ziane

Sidi Bel Abbes

Summary

Organized and adaptable Production & Logistics Coordinator with hands-on experience overseeing manufacturing workflows, coordinating logistics operations, and ensuring smooth project delivery from start to finish. Skilled in managing production schedules, supervising teams, calculating accurate cost estimates, and maintaining detailed records of shipments, work orders, and equipment usage. Strong communication skills, with the ability to liaise across departments and respond quickly to operational needs. Background in IT support and app development through a diploma course placement, with proven problem solving skills, and a proactive, team-focused approach.

Overview

6
6
years of professional experience

Work History

Logistics & Production Coordinator

Medi LED
Sidi Bel Abbes
09.2024 - Current
  • Acted as the main link between clients and the production team, communicating order details, specifications, and required quantities to ensure accurate and timely manufacturing.
  • Planned and coordinated the entire production process from raw materials to finished product, while supervising day-to-day workflow and resolving operational issues on-site.
  • Calculated pricing for client orders based on material costs, labour, and overheads, helping the business maintain profit margins and deliver fair, transparent quotes.
  • Oversaw logistics operations including the movement of supplies and finished products between departments, tracking stock levels and coordinating outbound shipments.
  • Scheduled tasks for production teams, vehicle operators, and crews, balancing workloads and resources to meet project timelines.
  • Monitored progress at each production stage, maintained records such as work logs, shipment details, and inventory reports, and prepared updates for management and clients.
  • Requisitioned materials and equipment based on project demands and arranged maintenance and repairs to prevent delays in production or delivery.
  • Liaised with various departments to align production, logistics, and dispatch activities, ensuring a smooth, end-to-end workflow from client order to delivery.

Senior IT Systems Maintenance Technician

Entreprise Hasnaoui
Sidi Bel Abbes
11.2019 - 04.2020
  • Designed and developed an internal support app called "Help Desk", aimed at streamlining communication between users and IT support teams. Took part in the full app development lifecycle, from initial planning and user interface design to testing and deployment.
  • Provided first-line technical support to clients who contacted us through the app, resolving a range of IT and tech-related issues efficiently and professionally.
  • Gained hands-on experience with real users, improving problem solving, communication, and customer service skills in a tech support environment.

Education

College Diploma - Computer Science

BEKOUCHA AMIR ZOUBIR - Institut National
Sidi Bel Abbes
07-2020

Some College (No Degree) - High School Student

Lycée Mohammed Boudiaf
Sidi Bel Abbes
06-2017

Skills

  • Production coordination
  • Logistics management and coordination
  • Technical support
  • Inventory control
  • Client communication
  • Data analysis
  • Workflow optimization
  • Team collaboration
  • Production planning

Languages

Arabic
First Language
French
Advanced (C1)
C1
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Logistics & Production Coordinator

Medi LED
09.2024 - Current

Senior IT Systems Maintenance Technician

Entreprise Hasnaoui
11.2019 - 04.2020

College Diploma - Computer Science

BEKOUCHA AMIR ZOUBIR - Institut National

Some College (No Degree) - High School Student

Lycée Mohammed Boudiaf

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Ahlem Ziane