AHAMMAD SHAHWAN NETTAR
London,GREATER L0NDON
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Team member
Call Assist
ELECTRONIC CITY, BANGALORE
2022.01 - 2024.07
- Offered exceptional customer service with strong product knowledge.
- Collaborated and offered support with extra tasks to meet team goals.
- Warmly greeted customers and proactively reduced wait times.
- Resolved customer queries by maintaining up-to-date knowledge of menus and ingredients.
- Delivered reliable customer service with attention to detail even under high pressure.
Manager
Michael
London, City of London
2023.01 - 2024.03
- Conducted audits and risk assessments to achieve regulatory compliance.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Supported team's transition to more flexible working environment for better employee satisfaction.
Education
Master of Business Administration -
Roehampton University
London 2022.10 - 2024.01
Bachelor of Computer Application -
St Philomena college, Darbe puttur
India 2018.06 - 2021.10
PRE UNIVERSITY COURSE -
VIDHYA RASHMI VIDHYALAYA SAVANOOR
India 2016.04 - 2018.03
Skills
- Customer service
- Account management
- Work under pressure
- Time Management
- Upselling
- Opening & Closing procedures
Timeline
Manager
Michael
2023.01 - 2024.03
Master of Business Administration -
Roehampton University
2022.10 - 2024.01
Team member
Call Assist
2022.01 - 2024.07
Bachelor of Computer Application -
St Philomena college, Darbe puttur
2018.06 - 2021.10
PRE UNIVERSITY COURSE -
VIDHYA RASHMI VIDHYALAYA SAVANOOR
2016.04 - 2018.03