AHAMMAD SHAHWAN NETTAR
London,GREATER L0NDON
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Team member
Call Assist
ELECTRONIC CITY, BANGALORE
01.2022 - 07.2024
- Offered exceptional customer service with strong product knowledge.
- Collaborated and offered support with extra tasks to meet team goals.
- Warmly greeted customers and proactively reduced wait times.
- Resolved customer queries by maintaining up-to-date knowledge of menus and ingredients.
- Delivered reliable customer service with attention to detail even under high pressure.
Manager
Michael
London, City of London
01.2023 - 03.2024
- Conducted audits and risk assessments to achieve regulatory compliance.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Supported team's transition to more flexible working environment for better employee satisfaction.
Education
Master of Business Administration -
Roehampton University
London 10.2022 - 01.2024
Bachelor of Computer Application -
St Philomena college, Darbe puttur
India 06.2018 - 10.2021
PRE UNIVERSITY COURSE -
VIDHYA RASHMI VIDHYALAYA SAVANOOR
India 04.2016 - 03.2018
Skills
- Customer service
- Account management
- Work under pressure
- Time Management
- Upselling
- Opening & Closing procedures
Timeline
Manager
Michael
01.2023 - 03.2024
Master of Business Administration -
Roehampton University
10.2022 - 01.2024
Team member
Call Assist
01.2022 - 07.2024
Bachelor of Computer Application -
St Philomena college, Darbe puttur
06.2018 - 10.2021
PRE UNIVERSITY COURSE -
VIDHYA RASHMI VIDHYALAYA SAVANOOR
04.2016 - 03.2018
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