Overview
Work history
Education
Skills
Languages
Work availability
Timeline
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Aguila Mariana Nascimento de Freitas

Aguila Mariana Nascimento de Freitas

London,United Kingdon

Overview

11
11
years of professional experience

Work history

CLEANER

SELF EMPLOYED
LONDON
06.2018 - Current
  • Cleaning homes, offices, schools, stadiums, post-construction, deep cleaning and everything related to cleaning

Seller

Brazil cell phones
Goiânia - Brazil
01.2016 - 03.2023
  • Successfully acquiring [Number]% of [Type] leads by initiating engaging sales conversations.
  • Managed inventory, recording incoming and outgoing goods using [Software].
  • Integrated [System] to improve efficiency of check out sales by [Number]%.
  • Applied thorough understanding of [Product or Service] to easily address complex queries and instill consumer confidence.
  • Identified and targeted potential customers by facilitating easy buying process and selling to customers' specific needs.
  • Generated initiatives to increase opportunity for customer interaction and build lasting rapport.
  • Received stock deliveries, accurately completing paperwork and updating system records.
  • Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.

fast food attendant

Giraffas
Goiânia-Brazil
03.2013 - 12.2015
  • Increased [Type] sales by providing a knowledgeable and persuasive [Type] service.
  • Served food in a timely manner to ensure customer satisfaction.
  • Took customer orders accurately and efficiently, enabling smooth [Type] transactions.
  • Monitored [Type] stock levels and replenished when required.
  • Ensured the highest levels of customer service throughout from a friendly welcome, to a fond farewell.
  • Maintained a clean and tidy work area for optimum health and safety.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Education

Complete high school -

Colegio Estadual Gabrie José de Moura
Santa fé de goiás- Brazil

Skills

  • Customer service
  • Cleaning equipment knowledge
  • Kitchen deep cleaning
  • Proactive
  • Communication skills
  • Leadership
  • Problem-solving
  • [Type] Management
  • Programme development

Languages

Portuguese
Native
English
Intermediate

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

CLEANER

SELF EMPLOYED
06.2018 - Current

Seller

Brazil cell phones
01.2016 - 03.2023

fast food attendant

Giraffas
03.2013 - 12.2015

Complete high school -

Colegio Estadual Gabrie José de Moura

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Aguila Mariana Nascimento de Freitas