Summary
Overview
Work history
Education
Skills
LANGUAGES
References
Timeline
Generic
Agnieszka Julianna Wiecek

Agnieszka Julianna Wiecek

Belvedere,Kent

Summary

Detail-oriented professional with expertise in MS Office Suite and advanced Excel data manipulation. Demonstrated ability to manage time effectively while multitasking in fast-paced environments. Proven track record of collaborating within teams to communicate complex data insights clearly. Quick learner focused on leveraging analytical skills to drive results in dynamic settings.

Overview

20
20
years of professional experience
5
5
years of post-secondary education

Work history

Sales support administrator

Lidl GB
Belvedere, Kent
11.2024 - Current
  • Support Head of Sales and Area Managers, providing essential support to leaders to foster teamwork, efficiency, and operational success.
  • Maintained cash export processes and reports, ensuring financial integrity and transparency.
  • Provided timely support to sales team, enhancing performance levels.
  • Tracker Update regular updates to track progress and performance metrics effectively.
  • Thorough auditing processes to uphold accountability and quality standards.
  • Report Upload: efficient, secure, and timely uploading of necessary SCAM, NAK, PMP & PLU reports for compliance to maintain transparency.
  • Proactive approach to identifying and resolving daily challenges.
  • Leveraging Customer Relationship Management tools to enhance client interactions.
  • Comprehensive dashboards providing critical insights for specialists.
  • Handled telephone enquiries from stores, AMs, and Head of Sales; provided prompt responses and solutions.
  • Resolved basic customer queries and concerns to reduce pressure on wider sales teams.
  • Handled more than 20 customer calls each day.

Distribution & Recycling Administrator - Desk Clark

Lidl RDC
Belvedere, Kent
02.2016 - 10.2024
  • Hauliers' summary report, cost summary report, flops report, creating sets of pallets sent to stores, and working with drivers.
  • Preparation of delivery papers, temperature control on trailers, Telematics system support, data loggers set up, checking reports, OP track and PPT support, WMAS & WPS program support, knowledge of LISA back office, knowledge of claim process from distribution side, assisting ATM in daily duties
  • Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
  • Managed office supplies inventory, ensuring readiness for all projects at any given time.
  • Handled more than 50 customer calls each day.

Production Operator

Ferndale Foods Ltd
Erith, Kent
03.2014 - 01.2016
  • Work on production and packaging of food
  • Executed production tasks, resulting in timely delivery of orders.
  • Helped maintain safety standards for reduced workplace accidents.
  • Coordinated with other departments for seamless end-to-end production processes.
  • Worked closely with team members for improved workflow efficiency.
  • Undertook frequent training courses to stay updated on industry best practices and safety regulations.

The agency worker

Connect Personnel
Dartford, Kent
10.2013 - 03.2014
  • Work for agency's Ferndale Foods Ltd
  • Production operator

SPA Assistant

Rowhill Grange Hotel & SPA
Dartford, Kent
12.2010 - 06.2013
  • Preparing and ensuring cleanliness of the Spa
  • Wash drying towels and bathrobes.
  • Taking care of the cleanliness of changing rooms for guests
  • Vacuuming and cleaning floors
  • Facilitated seamless service delivery by ensuring availability of necessary supplies during treatments.
  • Utilised downtime productively; conducted routine checks on amenities replenishment, thus enhancing overall guest experience.

Administrative Clerk

MirJan
Mroczen, Poland
09.2007 - 09.2010
  • Taking orders from customers via telephone, email, and post
  • Entering order information onto an in-house computer system
  • Passing on orders to the magazine and fabrics
  • Operation of office equipment
  • Preparing external documents, including letters and invoices
  • Preparing delivery plans and passing them to the delivery driver

Junior Clerk

Community Office Baranow
Baranow, Poland
12.2006 - 07.2007
  • Secretarial duties including answering telephone calls, posting documents via post office, and organising meetings
  • Preparing documents for archiving
  • Supporting e-mail correspondence
  • Security checking and accepting applications for ID cards
  • Operation of office equipment

Office Worker

Command of the Country Fire Department
Kepno, Poland
01.2006 - 07.2006
  • Increased productivity with efficient allocation of resources.
  • Handled customer queries for improved customer satisfaction.
  • Served as point of contact between departments-facilitated better inter-departmental communication.
  • Provided administrative support to management, optimising their time management capabilities.

Education

Diploma of Technology Economist - Accounting and Finance

High School Team Kepno
Poland
09.2000 - 05.2005

Skills

  • MS Office Suite expertise
  • Excel data manipulation
  • Time management
  • Quick learner
  • Team collaboration
  • Effective communication
  • Multitasking skills
  • Data analysis

LANGUAGES

Polish Native
Native
English
Upper intermediate

References

References available on request.

Timeline

Sales support administrator

Lidl GB
11.2024 - Current

Distribution & Recycling Administrator - Desk Clark

Lidl RDC
02.2016 - 10.2024

Production Operator

Ferndale Foods Ltd
03.2014 - 01.2016

The agency worker

Connect Personnel
10.2013 - 03.2014

SPA Assistant

Rowhill Grange Hotel & SPA
12.2010 - 06.2013

Administrative Clerk

MirJan
09.2007 - 09.2010

Junior Clerk

Community Office Baranow
12.2006 - 07.2007

Office Worker

Command of the Country Fire Department
01.2006 - 07.2006

Diploma of Technology Economist - Accounting and Finance

High School Team Kepno
09.2000 - 05.2005

Similar Profiles

Create profile
Agnieszka Julianna Wiecek